Amazon.com: Customer reviews: SAMSUNG 77-Inch Class OLED 4K S95C Series Quantum HDR Smart TV w/Dolby Atmos, Object Tracking Sound+, Q Symphony, Motion Xcelerator Turbo Pro, Gaming Hub, Alexa Built-in (QN77S95C, 2023 Model)

Top positive review

The picture is bliss but One Connect box has design issues.

Reviewed in the United States on December 4, 2023

***Pros***  Amazon package delivered with care by two reps. 1.2 cm (.47 inches) thin!!! No ads or bloatware out of the box!!! Did a version update w/ network connection, a factory reset and disconnected it for a clean interface. Immaculate and vibrant image after proper calibration and does not heat up the room. Colors temps and gamut show very well with awesome white balance. HDR10+ stands out. One Connect box form factor is slimmer and provides better Input flexibility.

***Cons***
One Connect Cable is shorter then previous models (12 ft) so plan ahead when mounting. Certified fiber optic HDMI 2.1 recommended which comes with a heavy price. Stock speakers distort with low frequencies (better off with home theatre amp or sound bar). The remote is made from recycled plastic and feels cheap. Good for sustainability but expected more this is dubbed a "flagship" product. Got a stuck / bright red pixel caused by a malfunction in the transistor which allows light through sub pixels. This requires “pixel refreshing” which takes an hour.

***UPDATE Jan 2024***
Random HDMI signal drops started occurring more frequently during regular media playback and device power up. I would have to power cycle sound bar and TV to resolve each time. Returned the 65" model and purchased an 77" S95CA with no immediate issues using the same cables.

10 people found this helpful

Top critical review

Critical reviews›

Joshua S.

The oneconnect box ruins this tv

Reviewed in the United States on March 22, 2024

Would be a great tv if it weren't for the incessant constant signal drops due to the oneconnect box. Picture is GREAT...when it lets you see it.

4 people found this helpful

125 total ratings, 63 with reviews

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From the United States

AmzonShopper

The picture is bliss but One Connect box has design issues.

Reviewed in the United States on December 4, 2023

Size: 65-InchStyle: TV OnlyVerified Purchase

10 people found this helpful

Helpful

Tony Vecchi

Best viewing experience I have ever experienced..

Reviewed in the United States on February 13, 2024

Size: 65-InchStyle: TV OnlyVerified Purchase

Delivery was via UPS, done on time by exceptional delivery driver, box was damaged but the packaging was done in such a manner that no damage to the set resulted. Exceptionally well done. I took the time, about ten minutes, to view a You Tube video on unpacking and assembly, made the process simple, extremely helpful. If I would voice any real criticism, it would be that the base / stand, is exceptionally heavy, in my opinion heavier than it needs to be. I have had it going on two weeks now, the picture quality is exceptional.
I would recommend this set wholeheartedly.

3 people found this helpful

Helpful

SlickRick

The Colors 🍆

Reviewed in the United States on June 1, 2023

Size: 55-InchStyle: TV OnlyVerified Purchase

I’ve been with OLED since LG released their curved 1080p panels some time ago. Heard all the talk about QD-OLED so I thought I’d take the plunge.

Not disappointed in the decision.

The UI takes some getting used and the lack of Dolby Vision isn’t a deal breaker for me. Samsungs color volume and features more than make up for it. After getting used to the interface I will say it is snappier than LGs as with them I would constantly run into stutters and lag.

As for screen uniformity? It is perfect. Not a single smudge or faint line or anything.

The speakers are garbage. Get a soundbar or speaker system asap.

One other issue that I am running into is with Dolby Atmos and the Xbox Series X. When running 4k/120Hz settings along with Atmos the sound will cut out every few seconds. For those running into this issue the fix for now is to use Dolby Digital instead or switch to 4k/60 instead. I didn’t have this issue with my previous LG C2 so I’m hoping a patch will fix it as I mainly use this TV for gaming.

Overall a fantastic screen. The design feels premium and the super thin panel while have you constantly glancing at it.

22 people found this helpful

Helpful

Joshua S.

The oneconnect box ruins this tv

Reviewed in the United States on March 22, 2024

Size: 65-InchStyle: TV OnlyVerified Purchase

Would be a great tv if it weren't for the incessant constant signal drops due to the oneconnect box. Picture is GREAT...when it lets you see it.

4 people found this helpful

Helpful

Jonathan S.

Bright Colors and Deep Blacks, but be aware of software drawbacks

Reviewed in the United States on March 31, 2023

Size: 77-InchStyle: TV OnlyVerified Purchase

Pros:
- The display is incredibly bright for an OLED. Makes my 2016 LG OLED look completely dull by comparison. Vivid colors and deep blacks. I read 1,300 nits of peak brightness, and I believe it.

- Samsung’s OLED technology is allegedly more resistant to burn in than LG’s, and slightly brighter, which made me go Samsung after years with LG.

- The input box with single connector to TV is well thought out. 4 HDMI ports plus all the expected other ports at this price range

- I like the space gray color of the back, and of course it is very slim as all OLEDs are

Cons:

- Compared to LG software, Samsung software is bloatware. They want you to use the software and services they are pushing. XBOX advertisements are one sponsored item you’re exposed to on this very expensive TV. Also not sure what Ion TV is, but I am sure I do not like having it start playing every single time I turn on my TV. I use Apple TV with the Samsung tv and much prefer the Apple interface.

-Samsung remote does not get along with my Sonos speaker. I have read elsewhere that the Samsung remote doesn’t pair well with Sonos which is a major bummer. I’ve been using my Apple TV remote and Sonos app to control volume.

- Another unfeature is the lack of ability to adjust inputs easily either on the remote or on the tv menu. I don’t think you can do it at all on the remote (Samsung, please let me know if I’m wrong), and on the TV you have to navigate to “connected devices”, all the way at the bottom of the menu in smaller font than everything Samsung is pushing.

Verdict:
Overall I’m happy with the product because the display is simply jaw-dropping. I just wish Samsung prioritized “connected devices” more in the use of the TV.

Tip: In all settings under “connection” and then “external device manager”, turn on any net+ (aka CEC) and input signal plus for all HDMI inputs to get everything working best.

Edit: My unit started malfunctioning and cutting the picture when playing video. It also began to display streaks of light on the screen. I returned it but ordered another, hoping it doesn’t have the same issue. Make sure when ordering this TV from Amazon the seller is Amazon - they have the best return policy.

99 people found this helpful

Helpful

Kevin P.

This is the one!

Reviewed in the United States on April 4, 2024

Size: 65-InchStyle: TV OnlyVerified Purchase

Great picture. Great apps, practically sets itself up. Is as good as it is advertised to perform.

Helpful

Amazon Customer

Endgame TV

Reviewed in the United States on March 15, 2023

Size: 77-InchStyle: TV OnlyVerified Purchase

We were so impressed with 4K/UHD Blu-Ray content on this TV that we ended up building a movie collection shortly after it was installed. The 77" size makes the detail in 4K content significantly more noticeable compared to our previous 65" OLED TV from a few years ago.

This generation of OLED TVs are extremely bright, perhaps too bright for a dark room. The improved brightness is probably the main thing that we noticed after the size of the TV.

The colors look amazing. I read that this TV covers 100% of every gamut in use today, and it does seem to be the case.

Works perfectly with Apple TV and PS5 connected via an AVR. Apple TV 4:2:2 mode works with this TV as does HDR10 and HDR12 content.

We used to notice some judder on our previous LG C1 TV from something in the video pipeline, but that seems to be gone with this new TV, perhaps due to faster processing on the TV for tone-mapping or resampling. Up-sampled HD content looks and "feels" better in terms of smoothness and clarity in side-by-side comparisons.

Viewing angles seem to be 180 degrees - Colors look the same no matter the viewing angle.

Honestly not sure how Samsung is going to be able to improve this TV from here. I don't really want the image to be any brighter or it's going to start hurting my eyes. Video is smooth from Plex, Blu-Ray, and streaming services. It already has perfect color accuracy. In terms of field of view it feels like being near the back of a theater from the couch, except the image quality is significantly better than any projector I've used at home or in theaters. Maybe the last TV we'll ever buy?

44 people found this helpful

Helpful

Tuco 2049

I never touched my player remote.TV remote just after you learn how to drive it.

Reviewed in the United States on April 24, 2023

Size: 77-InchStyle: TV OnlyVerified Purchase

On back speakers are clear but thin sounding.
Needs sound bar is as a must to fill the whole card. Although the picture alone with no sound is Amazing to make up for the lame speakers. Lol
Update!
This screen is Stunningly Amazing. If only the HDMI ports were not buggy.
It will quite literally have you doing double takes when you walk into the room. Every movie in your collection will become a whole new experience. We only thought we saw great films. Prepare yourselves to dust off every thing you have ever seen.
Don’t forget you have other things to do in life.
It’s going to keep drawing you back in front of it.
Television has been transformed into a new word.
Feelavision!!!
It’s a OMG on even things you’ve seen 100’s of times.
It’s price makes it cost prohibitive for many.
This too is about to change May 1st with the 90 series release. It is the less feature packed version.
I’m glad I did not wait though.
Way WAY more than I expected. The demos at retail outlets simply can not do this justice.
BIG FLAW just showed up.
If I had done the deep dive in research on the tube you know. They would have to keep this one. Any other they make as well. The HDMI inputs just stop working. First 1-2 24 hr. Later 3&4 as well. They just went blind to everything. The systems ck feature tell you it’s the cable and need replaced. This is funny. Because the same cables work on another tv but not this one. They are not bad at all. All the buzz on the net about this it’s not a new problem for Samsung.
It’s a weak IC chip. It’s been an issue for many years for several models. It’s only 4 mo. Old so the warranty is still good. I used every trick in the book and and still can’t. Watch anything unless it streaming. Samsung referred me to a local service center. They can’t get to it for over 3 weeks and then the fix makes my new tv a refurb. 4+ grand for a refurb is not what I expected from them. With the shortage of chip it will be in the get in line waiting list. I watched a work around repair and that stinks because it will likely not last. Shame on them. If I could return it I would. The firm ware looks to be up to date. The auto update feature only goes after the one on file for it until you go look on their site. 1212 is the number of the FW. It is the only one and up to date is not entirely true. If you dig in on their site 2121.7 is setting there for S. sake. Will that fix a bad solider on a chip? Samsung did not even try to load it remotely. Was on the phone with them for over an hour and he knew it was not gonna fix it. The extended warranty won’t kick in on this and even if it did. I will have to wait and see when my 77 in. boat anchor will breath again. Never again Sam.
Perhaps my SAMsung sound bar will work on a 85 in M8. For now. It looks like that’s what I should have bought in the first place. Something this pricy and it gonna be a constant pain it the drain is unforgivable.

55 people found this helpful

Helpful

David S.

Amazing Picture but bad software

Reviewed in the United States on February 4, 2024

Size: 65-InchStyle: TV OnlyVerified Purchase

Hands down. This 65 inch S95C OLED has the best picture I have ever seen. For that alone, I would still purchase the S95C again. However, all the reviews from Samsung customers about very poor functioning softwear/firmware are all true. Each time you turn on the TV you have to navigate through Samsung software (Picture 1) or wait a minute and it will default to your last station. I tried attaching a local indoor digital antenna, but the softwear makes it almost inpossible to find or install. After hours or reading comments from other Samsung customers about the problem online I finally got it activated in the software only to find it's lost again. Samsung TV drags you way from other subscription channel programming and you can only use the non-illiminated Samsung remote which is horrible to work with (especially at night or dim light) to take several steps to get back. I have Direct TV on 4 other Samsung TVs of different models and this is the only one that looses the live stream of DTV and of Netflix. The TVs computer is a separate box that needs to be mounted separately on a wall, table or mounting holes on the back of the TV which some may like and some may not. Did not use for gaming. Hooked up with a MartinLogan Sound bar purchased from Audio Advisor, Inc and it sounds awesome!

3 people found this helpful

Helpful

chuckie

Nice TV

Reviewed in the United States on January 23, 2024

Size: 65-InchStyle: TV OnlyVerified Purchase

The picture was nice but some channels seemed no different than my 2017 Samsung model so I returned it. Buyer beware - please make sure you don’t need to return. Normally Amazon is so easy for returns but with this big bulky item that needed to have a pick up, they sent out their own trucks , I had two scheduled dates and did not show for either one of them. They gave me a nine hour window both days and no way to narrow down the time so they wasted two of my days in the meantime. Normally, I only have good to say about Amazon customer service, but with this particular item, it was terrible. I kept getting different answers, I ended up having to take the TV back myself to UPS. They rec’d the item on 1/9 but today is 1/23 still no refund. They say it takes 30 days which is ridiculous!! So unless you’re positive you won’t return , carefully consider your purchase

3 people found this helpful

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SAMSUNG 77-Inch Class OLED 4K S95C Series Quantum HDR Smart TV w/Dolby Atmos, Object Tracking Sound+, Q Symphony, Motion Xcelerator Turbo Pro, Gaming Hub, Alexa Built-in (QN77S95C, 2023 Model)

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SAMSUNG 77-Inch Class OLED 4K S95C Series Quantum HDR Smart TV w/Dolby Atmos, Object Tracking Sound+, Q Symphony, Motion Xcelerator Turbo Pro, Gaming Hub, Alexa Built-in (QN77S95C, 2023 Model)

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