Amazon.com: Customer reviews: SAMSUNG Galaxy Z Flip5 AI Phone, 256 GB Unlocked Android Smartphone, Compact, Foldable Design, One-Hand Control, Best Selfies, Full Cover Screen, Hands-Free Use, US Version, 2023, Graphite

Top positive review

Good phone, folding is actually useful

Reviewed in the United States on March 5, 2024

I moved over from iphone, and haven't looked back. The folding feature is ACTUALLY useful on a daily basis for either more comfortable use, taking pictures, or multi-tasking. The outside screen is especially nice for photos.

No issues with the hinge, 90% of the time I forget the crease is there.

I hate how large most phones are, but small phones are difficult to use, so this is a perfect middle ground of being compact but also having a good size screen.

I don't have any issues with the durability, but I never drop phones and haven't even broken a screen protector before, so someone with a more haphazard use pattern for their phone will probably be at risk of scratching/damaging the soft inner screen.

The facial detection is not great for me, but I have an unusual face so even iphones struggle. The fingerprint reader is good, misreads are infrequent. I wish I could add more prints, as being such a strange form factor means I use different fingers to open it often.

Battery is great, you can easily use it all day, even in bright conditions or cold weather.

15 people found this helpful

Top critical review

Critical reviews›

Isabelle

flip motion is a classic but

Reviewed in the United States on April 1, 2024

I like this phone and I want to love it. being advertised as a selfie phone it sure takes bad photos. I thought it was just my settings or that I gained weight but nope it really distorts the image. Pretty sad Bec it's convenient to take photos in this but the results are just bad. And customer service has no clue... At all! Seen similar problems on Reddit too. Hello Samsung do something! I do not have a short stubby nose nor does my face shaped like a hamburger. With that said, everything else is cool. I mean it's nice I can have a wallpaper of Gojo winking at me on both screens. Pretty cool! You can also utilize the small screen for everything when phone is closed. Facebook discord calls Spotify everything that app will allow you to (you do have to install this app forgot what it's called but you'll be guided in the Samsung store) Which is fun but I personally like the opening and closing mechanism. Especially withending a phone call lol. Those born in the 80s-90s get it. If you're tired of the tablet iPhone this is a nice change except the camera makes me look like Shrek.. Few things on battery in the begining it doesn't seem to last a full day now it does but I do charge everyday unliek my iPhone 12 max, other features like face recognition not as intuitive as apples! Same with their fingerprint.. it doesn't respond as well it's buggy. the texting on keyboard when you make a mistake is slightly different than just long pressing.. to me apples is easier and ive been a user for both phones. Yeah if all these things bother you, Buyer beware. Do I regret it 50/50 just cause my iPhone is still here... And I do like how customizable it is however Iam not satisfied with just beinging this phone alone with me when I go out which defeats the purpose of it being a small fit everywhere phone and a selfie phone lol.

569 total ratings, 217 with reviews

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From the United States

Cody Claus

Good phone, folding is actually useful

Reviewed in the United States on March 5, 2024

Color: GraphiteSize: 256GBPattern Name: Phone OnlyVerified Purchase

15 people found this helpful

Helpful

Ann Snow

Samsung Galaxy Flip Z Cell phone NEW

Reviewed in the United States on February 28, 2024

Color: MintSize: 256GBPattern Name: Phone OnlyVerified Purchase

This is a wonderful cellphone, I really loved it. It made it easier for me to walk the dog and put the phone in my pocket. This phone is fast, the colors are bright, the programs are well set up. I liked that I could use the phone without opening it. You can run 5 or 6 programs from the front with the phone closed. YouTube can be watched in the front and the sound is wonderful. I like to listen to organ music....... gorgeous sound. Visuals are sharp. I think this is a fantastic phone. However, my puppy found it one day and put a couple of teeth marks on it. So now the phone still works on the front as usual, but when you open it, the screens are black. I tried to fix it but haven't been able to. I tried another phone but I really wanted another folding phone, So I ordered another one today!! Nothing compares to it!

12 people found this helpful

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miracle agoda

I really love this phone!

Reviewed in the United States on February 1, 2024

Color: GraphiteSize: 256GBPattern Name: Phone OnlyVerified Purchase

I switched from a samsung galaxy A32 so this was a huge upgrade for me. The phone is sleek and smooth and gets compact when you fold it. Using apps from the cover screen is a battery saver and honestly very fun, feels like I'm using an MP3 when I switch songs or play around on it. I feel like this phone was made for people who either want the nostalgia of owning a flip phone again or just others who want to own one for the first time. I've done my research and this is currently one of the best flip phones you can own right now.

14 people found this helpful

Helpful

James Fontus

Good technology

Reviewed in the United States on April 23, 2024

Color: CreamSize: 256GBPattern Name: Phone OnlyVerified Purchase

Good picture quality, fast charging, nice sound system

Helpful

Ryandean M. Birge

Awesome phone

Reviewed in the United States on April 17, 2024

Color: GraphiteSize: 256GBPattern Name: Phone OnlyVerified Purchase

I have had good battery performance and no issues with screen or hinge... with that said I did buy a case day one that covert he hinge.

Helpful

Jonny B Goode

Good things come in small packages!

Reviewed in the United States on January 9, 2024

Color: GraphiteSize: 256GBPattern Name: Phone OnlyVerified Purchase

I was able to Transfer All of My data from My Samsung Galaxy S20 FE 5G to this new phone very easily and wirelessly. It's a real nice smart-phone. I especially like the fact that I can keep it in My pants pocket. I used to hate having to use a holster to hang My phone on My belt of My pants. It has a lot of Great new features like when You are texting with Someone, You can see that They are responding by tapping on the upper left corner arrow of the text box and it will read, "typing". The cameras are Excellent, both photo and video. It does not take a memory card, but that's not a problem because this phone came with 256 GB of storage space. It Works Real Well. I would recommend this phone to Anyone. I hope this helps.

19 people found this helpful

Helpful

Ano

Great

Reviewed in the United States on September 17, 2023

Color: LavenderSize: 256GBPattern Name: Phone OnlyVerified Purchase

It's very cool! I get a lot of people asking me about it. It feels weighted/sturdy without being heavy so it's not as easy to drop, has impressive camera quality and of course the flip function. It is a soft close so you can't snap it shut with the flick of your wrist, so I'm not worried about hinge damage. The screen is comfortable to hold despite its 6.8" size. The cover screen is easy to navigate (short tutorial provided) and gives you plenty of space to see your notifications.

I've noticed bugs like with YouTube Music once I got this phone, it started skipping forward in the song, which my S20 did not do however this is probably fixable? The phone is super new so updates may take care of this hopefully.

Also note the lavender option is pink with maybe purple undertones so you will be disappointed if you expect purple. I like pink so I'm fine with it.

if you want the same specs as their Ultra versions, you may be disappointed. I personally love the camera (and have gotten compliments on it) and I can wait until the end of the day before I charge this, but I've heard people point out that Samsung's other phones are more advanced like with a bigger battery, higher camera MP, etc but I don't think the average consumer needs super high numbers in those areas. I don't regret my choice at all and I actually think this phone is still a better investment than other models. It's hard to beat a touch-screen flip phone and everything looks great to the eye. I am overall pleased and I recommend. Will update if anything changes.

40 people found this helpful

Helpful

THANH VO

the idea is good but not practical

Reviewed in the United States on February 20, 2024

Color: MintSize: 512GBPattern Name: Phone OnlyVerified Purchase

if your goal is to use your phone less then fine it is helpful for actually making a conscious effort to close the phone and put it away when you are not using it. you do have full functionality with the smaller screen but every time you actually want to use it, you have to open it up. this requires effort and gets tiring. sometimes you want to take a quick pic it would require an extra step to open.

face recognition on all samsung phones are subpar compared to iphone. physical fingerprint scanner works okay but is a bit small. would require a couple of taps. battery life is actually pretty good. should last full day under light usage.

crease in the middle is ugly. does not have samsung dex. s series offer the better camera set up. overall cool design and concept but still too many compromises and too much work to use

6 people found this helpful

Helpful

Isabelle

flip motion is a classic but

Reviewed in the United States on April 1, 2024

Color: LavenderSize: 512GBPattern Name: Phone OnlyVerified Purchase

Helpful

Jason

Jury is out but so far, so good

Reviewed in the United States on March 17, 2024

Color: CreamSize: 256GBPattern Name: Phone OnlyVerified Purchase

Unfolded, it feels and looks much like the bargain basement A52 this is replacing (to a none expert in phones atleast.) Once I stopped buying the latest and greatest phone every year, I gravitated to Samsung as even their cheapest phones are still quite good. I opted for this cause I figured this might be applicable for my main use cases which is quickly checking notifications (front panel) and Teams meetings (angling.) Time will tell.

The one thing I immediately miss is that I can't use a folio with this. More worried I will lose this thing before I can tell if it was even worth a grand ...

One person found this helpful

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SAMSUNG Galaxy Z Flip5 AI Phone, 256 GB Unlocked Android Smartphone, Compact, Foldable Design, One-Hand Control, Best Selfies, Full Cover Screen, Hands-Free Use, US Version, 2023, Graphite

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SAMSUNG Galaxy Z Flip5 AI Phone, 256 GB Unlocked Android Smartphone, Compact, Foldable Design, One-Hand Control, Best Selfies, Full Cover Screen, Hands-Free Use, US Version, 2023, Graphite

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