Top critical review
1.0 out of 5 starsA Slap in the Face to Consumers
Reviewed in the United States on January 27, 2024
It pains me to criticize what is probably a very good phone, but I've pretty much reached my limit with products that are sold with absolutely no regard for the consumer.
This cell phone is boxed with no charging cable (only a data transfer cable) and no Instruction or User manual. To shell out $1,000 for a phone that you cannot charge or find out how to use without purchasing additional items or going on YouTube to watch a video is near criminal, in my opinion. There is not even a diagram that shows where the power on/off button is located, where to insert the SIM card, where the volume control button is, etc. I'm sure the phone has a lot of wonderful features, but good luck guessing as to what they are, or how to take advantage of them, without any type of insert or manual to read.
I've gone through this problem before, and it seems that the more expensive the item is, such as a computer or television, the less assistance is provided at the time of purchase in terms of its usage and functionality. Enough is enough! To not even include a wall adapter to charge the phone is the height of ridiculousness and absolute cheapness on Google's part. You just spend $1,000 and their response is to thumb your nose at you, with the gall and assumption that you can just figure everything out on your own. Google touts all these wonderful features such as a Telephoto Lens and a Super Actual Display (whatever the heck that means), in addition to Artificial Intelligence and then leaves you high and dry as to how to use those features. Granted, most people can probably figure a lot of it out on their own, but this smartphone is considered by critics to be among the Top 3 phones of the year, which means it has stats and capabilities that far exceed the typical throwaway burner phone.
So, help us out a little, will you? I just spent $1,000. Why did I spend this much money, to just throw a product at me and then ask me to just figure everything out on my own, or do the work that you should have done for me? Shame on you, Google!