I write this review to share my experience, configuration, and general feedback.
Ubuiqity Networks [Amplifi Product] has fantastic customer support and answered many questions via chat before I decided to purchase the AmpliFi HD WiFi System [1 Router, 4 Mesh Points, 1 Teleport]. I ordered and received the items within the 2 Day Prime Member timeframe. The packaging design was pretty cool and made the overall purchase feel extra nice as described by another reviewer.
I installed the equipment in my 3,648 sq. ft. town-home, which has 3 floors with standard wood construction, drywall walls with hardwood and travertine tile flooring throughout. A few rooms like Kitchen, Dining, and Bathrooms have a high density of floor and wall cabinets made of solid wood. I am sharing these details about my home so that you can relate to the location and access point signal quality comments below.
I downloaded the iOS Mobile App and followed the instructions for installation. The Amplifi Router is connected to my AT&T Residental Gateway [U-Verse] on the 3rd Floor, in the Office which is located in the center of the 3rd Floor near an open staircase to lower floors. Upon installation, I was prompted to download the Amplifi Router Firmware Update, which took about 3-4 minutes to install. I found the Amplifi Router is able to provide adequate coverage and 60-70% signal quality for the entire 3rd Floor or 1,200 sq. ft [20 ft x 100 ft]. I used SpeedTest by Ookla App for iOS to determine throughput [up/down] speeds ranging from 100 to 300Mbps from my iPhone and iPad Pro.
If you have AT&T U-verse you need to put the Primary Router in Bridge Mode, so that IGMP Snooping from the AT&T Gateway works and is able to handle the AT&T IPTV [ UDP ] Broadcast traffic and the AT&T Set-Top Boxes work correctly. Amplifi does not support IGMP Snooping, which is required on the AT&T U-verse network.
The Mesh Point #1 was installed [by plugging into standard electrical outlet] on the 2nd Floor, about 1/3 distance from the rear of the home. Once plugged into the outlet it takes 3-4 minutes until the Mesh Point shows connected to the Amplifi Router on the Mobile App. The Mobile App shows signal quality between the Amplifi Router and the Mesh Point. The Mesh Point also has a visual signal quality meter so when you install and it connects you can see the signal strength without using the Mobile App. I found Mesh Point #1 is able to provide adequate coverage and 50-60% signal quality for the entire 2nd Floor or 1,200 sq. ft [20 ft x 100 ft]. I used SpeedTest by Ookla App for iOS to determine throughput [up/down] speeds ranging from 40 to 100Mbps from my iPhone and iPad Pro depending on which end of the home you test from closer to Mesh Point #1 the faster speeds and farther away slower the speeds. As a result, I plan to install Mesh Point #2 on the other end of the 2nd Floor. By having two Mesh Points on 2nd Floor I was able to provide high-quality signal strength and consistently fast throughput speeds. With two Mesh Points on 2nd Floor throughput [up/down] speeds improved ranging from 150 to 300Mbps from my iPhone and iPad Pro.
The Mesh Point #3 and #4 were installed on the 1st Floor or 1,200 sq. ft [20 ft x 100 ft], about 1/3 distance from the front and rear of the home. Due to the density of the Kitchen and Dining Room Cabinets on the 1st Floor, it was important to have two Mesh Points. I used SpeedTest by Ookla App for iOS to determine throughput [up/down] speeds ranging from 150 to 300Mbps from my iPhone and iPad Pro.
Overall, I am happy with the network equipment performance, and Mobile App for iOS. There are some very nice Mobile App features, like device assignment to people or classes of devices [Nest, Sony, Wife, Kids], pause internet for an individual [Kids] or group of devices [Sony]. You can also select individual devices and optimize their connection for Gaming, Streaming or Normal Traffic Profile.
The Amplifi Router also offers an isolated guest network, that you can allow access to guests for specific time periods, with or without a password. The guest network is isolated from the primary network, so guests can not gain access to your network storage devices, or other devices on the primary network.
Some Extra Details for the person who has a lot of IoT and other devices on their network and concerned about throughput and performance. I have 40+ devices connected, with 13 HD Streaming Cameras to Nest Cloud, 3 Nest Thermostats, Wemo Switches, Drobo5N NAS, and many other devices [Macbooks, iPhones, iPads, Gaming PC].
After Owning for 1 Month [ Update ]
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I added two Amplifi Standalone Routers and set them up as Amplfi Backhaul Routers. The Backhaul Router connects to an RJ45 network cable/wall jack and has a direct-wired connection back to the Amplifi Primary Router through a smart switch that ties all the wired wall jacks to the Amplifi Primary Router. The Backhaul Routers have much better performance for peak traffic volumes, supporting 1GB up/down throughput. The Mesh Points are nice, but I could only get 150 to 300 Mbps up/down through a Mesh Point.
After Owning for 10 Months [ Update ]
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One downside, the Amplifi HD Kit has to be the Primary Router, and the Mesh Points sold in the HD Kit only work with the HD Kit Router [ Matching Serial Numbers ]. I had the Amplifi HD Router (included in the Kit) fail due to a firmware bug that was in an update I accepted. When the HD Kit Router failed I thought I could quickly swap it with one of the two Stand-alone Routers (used as Backhaul) that I had purchased. I was able to switch it physically, however, I had to do a factory reset on the two Routers and 2 Mesh Points [ i had 4 total ] and revert the firmware update. Then I had to go through the entire Amplifi setup process again for all the devices. 1 Primary Router, 1 Backhaul Router, and 2 Mesh Points.
I self-diagnosed the issue as a firmware bug. I didn't revert the firmware update on the Amplifi HD Kit Router or 2 Mesh Points, because Amplifi Support had shipped me a new HD Kit thinking it was hardware. The firmware error was "Adapter Error", which had to do with the Power Adapter for the HD Kit Router. When I swapped the Backhaul Router and turned it into the Primary Router I got the same "Adapter Error". Which is why I decided to revert the firmware update.
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AmpliFi WiFi Mesh System by Ubiquiti Labs Setup & Review!
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This Item  AmpliFi HD WiFi System by Ubiquiti Labs, Seamless Whole Home Wireless Internet Coverage, HD WiFi Router, 2 Mesh Points, 4 Gigabit Ethernet, 1 WAN Port, Ethernet Cable, Replaces Router & WiFi Extenders |  |  |  |  |  | |
| Price | $249.99 | -12% $309.99 Typical: $351.52 | -14% $1,294.99 List: $1,499.99 | -10% $429.99 List: $479.99 | -13% $349.99 List: $399.99 | -8% $736.99 List: $799.99 |
| Delivery | Get it May 14 - 16 | Get it as soon as Thursday, May 16 | Get it as soon as Monday, May 20 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 |
| Customer Ratings | ||||||
| WiFi signal | ||||||
| User interface | ||||||
| Tech Support | ||||||
| Easy to install | ||||||
| Mobile App | ||||||
| Sold By | Replay Tech | Amazon.com | BuyBrand | Amazon.com | Amazon.com | Amazon.com |
| connectivity tech | WiFi^Wired | Wi-Fi, Ethernet | Wi-Fi, Ethernet | Wi-Fi, Ethernet, USB | Wi-Fi | Wi-Fi, Ethernet |
| number of ports | 4 | 9 | 6 | 4 | 2 | 4 |
| data transfer rate | 5.25 gigabits per second | 5400 megabits per second | 10 gigabits per second | 10000 megabits per second | 5400 megabits per second | 11000 megabits per second |
| wireless standard | 802 11 AC, 802 11 AGNAC | 802 11 AX, 802 11 AC, 802 11 N, 802 11 G, 802 11 B | 802 11 AX | 802 11 AX, 802 11 AC, 802 11 N, 802 11 G, 802 11 A | 802 11 AX, 802 11 B, 802 11 N, 802 11 AC, 802 11 G | 802 11 A, 802 11 AX, 802 11 G, 802 11 N, 802 11 AC, 802 11 B |
| frequency band class | dual band | tri band | quad band | tri band | tri band | tri band |
| lan port bandwidth | — | 10/100/1000 Mbps | 10 Gigabit Ethernet | 2.5 Gigabit | 10/100/1000 Mbps | 2.5 Gigabit |
Reviews with images
Definitely worth every cent SINCE REVISED
I've since revised this from 5* down to 3*. This is not due to the seller but due to the manufacturer's APP and CS. 3 days after receipt I was advised there was a firmware update. After updating the App see the MeshPoint but I cannot go to the dashboard any longer. App states it has timed out. I know its working because I still have great download speed. They only have chat support and I was sent through continuous resets which did nothing. Then you go to email support. Well I not technically inclined but they were far from helpful to a lay person and their RMA link did not work. I was told it would be easier to return to Amazon. So bad luck for their vendor. Long story short same deal with the new one. I'm keeping it because it's working but I can't use the app to see it functioning any longer. Seems like they should know there is a bugI have a small business and I had to extend a few of my machines running off a laptop on my dining room server. I am used to Xfinity Blast internet speed. Even the wireless in my office is 200 Down. Well my cutters were freezing and when checked my wireless speed was at 12! Even though I have an AmpliFi Router in my office and upstairs (so wireless is strong enough for exterior cameras) my dining room is the farthest room in the house from both. Plugged this in and went from 12 to 100 in 5 minutes. The only tips I would give future users are set it near your router initially. Mine did not connect initially in a dining room outlet. And secondly, put it in the outlet nearest the device you need connected. The speed test is noticeably different even in outlets in the same room.
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Top reviews from other countries
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Works great- simple to install
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Excellent produit et trés facile a installer
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Solved our regular reboots and wifi dead spots!
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FerFraRo
Producto de calidad excepcional
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