Let me preface this by saying I have both this model AND the predecessor to this model - the Jabra Elite Active 75t.I also have upgraded the firmware on this Elite 7 Pro to the absolute latest version as well as I'm using the latest best Android phone available the Samsung Galaxy S21 Ultra (also with up-to-date software).Before looking into this product, I, like many reviewers, was pleased to hear from (sponsored) YouTube channels that the microphone/call quality on this was "best in class" or significantly improved. Since this was a big issue with my previous Jabra headphones, I decided to splurge and buy this product.I'll review a few things about this product independently, and finish with the worst part - the microphone.Sound quality (not call quality -- that's below):It's good. These don't sound any better than the Jabra Elite Active 75ts, and in fact they might sound a little worse on the low-end. If you're not familiar with the other Jabra product, at least it's worth noting that this is still a good sounding headphone. I use them in the gym for some intense workouts and I do enjoy the sound. The in-ear fit is great for me. I was, however, expecting a sound improvement over their previous version, and unfortunately, they didn't deliver. All in all, it's a great sound, but you can save a lot of money by going with the previous version of the Jabra in the Elite Active 75t.Form factor:I quite love the form factor. It's the smallest and most seamless true-wireless bud I've found. I don't think anything on the market right now rivals the form factor of the Elite 7 pro. It might have sacrificed a little of the sound depth in order to improve on the form-factor at this stage in the technology game, and I guess that's a fair tradeoff. The gold-beige color also blends quite nice with my skin tone and they become far less noticeable, which I think is a nice plus.Noise Cancellation:It is truly almost non-existent. When calibrating the noise-cancellation using the Jabra Sound+ app, I was almost convinced it wasn't working on any setting because the difference was so discreet. The buds do fit nicely in my ear so that produces what's called "passive noise cancellation", and it's as good as any other in-ear headphones, but the Active Noise Cancellation is extremely underwhelming. If you're looking for ANC, look elsewhere. Sorry. If you have the older model, the Jabra Elite Active 75ts, ironically I believe they produce better Noise Cancellation than the Jabra Elite 7 pros.Battery Life:It's quite good and the specs check out. I use them oftentimes at night for falling asleep to a podcast and having great battery life is a big plus, especially in such a small form-factor.Multipoint:I have the latest Firmware and Jabra recently released "Multipoint" connectivity, so the buds can now pair with multiple devices, which is great. This works, and I haven't had any persistent issues with it. Being able to use either the Left or Right earbud independently is also a great plus.Mic/Call Quality:Here's the most egregious reason for my 1-star review. Immediately on placing my first call, I was hit with negative feedback from my call recipient. I've called multiple people in multiple scenarios and hit with a universal understanding that the ambient noise is oftentimes louder than my actual voice, even in relatively quiet environments. I have a very normal toned male voice, so there's nothing wrong with Jabra not picking up my voice. I've made calls from a wide range of locations - my office, my car, the grocery store, walking along the street, etc.Even in my office, where there is nothing but a fan (8 feet away) and the sound of me typing, it was an unpleasant experience for the recipient. The hum of the fan was in no way reduced by what Jabra claims is dynamic ambient noise reduction. Zero percent.I've used WhatsApp and other apps to send voice notes so that I can replay the listener's experience for myself, and I can confirm that the ambient noise is absolutely brutal. Jabra claims to be using bone-conduction technology to sense when you're speaking and drown out ambient noise and it is certainly non-existent.I've spent literally hours performing the very tedious and time-consuming steps of resetting the buds and re-updating the firmware and there is no improvement whatsoever. I've done this three times. Based on the reviews of other users online; on Amazon, Reddit, WalMart etc, this is not an isolated issue. This is a huge problem.As mentioned prior, I also own the Jabra Elite Active 75ts, and they also have a terrible ambient noise problem, and I can confirm that the call quality has not improved a fraction on these Elite 7 Pros. Based on the complaints I have received from call recipients when using them, it is actually worse. Using my headphones to also take calls is an absolutely critical feature, and the Jabra Elite 7 Pros make this experience extremely painful at best.Overall:If form-factor is a big deal for you, as it was for me, then these offer a fantastic form-factor and good sound, with solid battery life. Using either the Left or Right bud independently is also a pleasant plus. If you are expecting to use these to field phone-calls of any kind in anything but a truly silent room, I overwhelmingly urge you not to buy these. Your call recipients will thank you for not choosing this product.