Buying a used phone can be an anxiety filled experience - you read the reviews and hope that you're one of the happy customers and are lucky enough to get an "as advertised product." You have to take a chance. I did and the phone arrived quickly and with an unexpected charger and cord - generic box and bubble wrap. The phone was listed as in "excellent" and it truly was without a mark, dent or scratch.
Several hours of backing up, transferring data and sim - now the phone is truly working and picking up where the prior phone handed off to the latest one.
The challenge of course is you have a new phone - and its always a bit steep for the first few days trying to learn the new hardware/software and audit that the used phone does not have some hidden defect that is going to cost you more time and money. So, I'm happy for a few days and then one evening I discover that the bottom speaker (the top earpiece speaker is actually called the receiver) was not working well. scratchy and little to no volume - this had missed my attention entirely. A panic search online revealed Apple 12 speaker problems and them being repaired by Apple - crap!
I went to a repair shop the next day, they ran Apple diagnostics on the phone and sure enough - speaker needed to be replaced - $120 for generic parts, $180 for Apple parts - they're not familiar with the Apple repair program (found out later that was for receiver speakers) - so this is half of the cost of the phone.
No I'm committed to the new phone, don't want to lose it, but don't want to pay this either.
Reach out to seller and explain the issue - they can even confirm the Apple diagnostic through the serial number - They offer $25 refund if I'll keep the phone. - So this tells me that they don't run diagnostics on the phones themselves - or do and hope that people will simply miss small items or accept them once they have sweat equity in the phone - or, it's all honest and by buying/selling a used phone both parties are taking a gamble. I chose to believe the latter. And accepted their offer.
And here's the takeaway - the speaker now works - once in a while I might think I hear some scratchy, but unsure due to surrounding conditions. So for now, it's good, we'll see how long it lasts - but if I have to get it repaired - I took a chance -
I say take a chance - you might get a perfect phone and save a lot in the meantime - I typically stay a few models behind the curve and benefit from software updates and people abandoning perfectly working phones for the latest models - AT&T typically had new old stock and I took advantage of that, but I have a grandfathered plan that they no longer make good money on, so I'm no longer eligible for that.
Hope your experience is a good one - all the best, Don
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Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
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This Item  Apple iPhone 12 Pro, 128GB, Pacific Blue - Fully Unlocked (Renewed) |  |  | |  | | |
| Price | -30% $364.95 List Price: $521.01 | -7% $462.88 Typical price: $496.75 | $438.99 | -33% $536.92 List Price: $800.00 | -33% $397.99 List Price: $593.84 | $419.70 |
| Delivery | Get it as soon as Tuesday, May 14 | Get it May 1 - 3 | Get it as soon as Thursday, May 2 | Get it May 1 - 3 | Get it as soon as Thursday, May 2 | — |
| Customer Ratings | ||||||
| Face recognition | ||||||
| Value for money | ||||||
| Battery life | ||||||
| Touch Screen | ||||||
| Fingerprint reader | ||||||
| Sold By | Woot | DirectCertified | Bontend Company | DirectCertified | Bontend Company | WILZEE |
| display size | 6.1 inches | 6.1 inches | 6.68 inches | 6.7 inches | 6.1 inches | — |
| memory capacity | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
| model name | iPhone 12 Pro | iPhone 13 Pro | iPhone 12 Pro Max | iPhone 13 Pro Max | iPhone 13 | iPhone 12 Pro Max |
| operating system | iOS 14 | iOS 15 | iOS 16 | iOS 15 | iOS 16 | — |
| connectivity tech | Wi-Fi, NFC, USB, Bluetooth | Wi-Fi, Bluetooth | Wi-Fi, NFC, USB, Bluetooth | Wi-Fi, Bluetooth | Wi-Fi, Bluetooth, NFC | Wi-Fi |
| display type | OLED | OLED | OLED | OLED | OLED | — |
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Sustainability features
This product has sustainability features recognized by trusted certifications.
Pre-owned
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
As certified by
Pre-owned Certified: Electronics Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
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Reviews with images
So much more worth it over a new phone
In acceptable condition, the iphone 12 pro I ordered works perfectly. Only a scratch by the camera side. No issues with the hardware or software at all. Using it as a backup phone and 2nd phone. It works so well I regret spending so much on a brand new modern phone. Get this if you want an iPhone. There is really no need to buy a $1000 iPhone. You are saving the planet because it was already used. Other then the dent on the corner, it is in absolute immaculate condition.
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