Edit again: 3 stars added back for excellent customer support. The RMA process was quick and painless, and here I am enjoying beautiful RGB and moderately okay cooling performance all over again.
Edit: Took off 3 stars for dying after 6 months. I sent a ticket to NZXT asking if they'll be able to RMA it, but considering I got it from Amazon, I'm probably out of luck given I didn't purchase the one dollar's worth of insurance for two years. Why does that got to be a separate thing I have to click, Amazon? You've just costed me 180 bucks (because I ordered this for one-day shipping). I realize my issue is partly with Amazon's, but it's also with NZXT whose product failed after a relatively short period of time. Regardless, rating may change depending on my experience with the RMA.
Brought my temps down on my Ryzen 1700 about 5-10 degrees. Mine idles at about 38 degrees, on full gaming and streaming load about 50-55, and on 100% CPU load it cruises at 75 degrees. I have it overclocked to 3.7 at 1.225v thereabouts. I live in Southern California so my idles are never going to get super low, but for a 5-10 degree difference versus the stock AMD Wraith Spire (which I suppose the reviewers suggest punches above its weight), I sort of regret paying a billion dollars for this.
On the one hand, it does look super pretty and I've always been a style over function kind of guy, so I'm keeping it. I wish there was enough clearance to fit in the front of my Phantek Enthoo Pro, but that's what I get for not reading the product dimensions. It works fine on the top, so whatever. CAM software works fine, which I suppose should be enough to raise this to a 4-star review even though in my heart I find this a 3-star. Have to counter all the other negative-nancies who can't get their software to function. Not that I think they're doing anything wrong, but my girlfriend thinks people who can't get their stuff to work most likely don't know what they're doing so I'll have to take her side on this. Sorry guys, git gud. Her words, not mine. I swear.
[Edit 7/23/17]
I've since reapplied the thermal paste and moved the radiator from the top of the case, where it attaches properly, to the . . . kind-of-in-the-front of my case. It is way too large to act as my actual front intake, but I've attached it with command trips to the side of my hard drive cages and it has been a miracle worker. My temps at idle dropped 5 degrees to where it always sits as warm as the liquid itself, usually a 32-34c. At load it dropped from 75 to 65c. This has now definitely crushed my stock cooler, and I regret ever writing that about it. Bumped it up a star for performing as advertised.
Picture attached for my ghetto mod. The command strips can't be seen from any angle, and I've braced it on the bottom with cotton swabs. A violent jiggle test ensured the command strips held it firm. The Phanteks Enthoo Pro was not designed to put 140mm fans on the hard drive cages (the holes only fit a 120mm), but from this experience I have to conclude that command strips are a viable mounting mechanism.
| Product Dimensions | 12.4"L x 5.63"W x 1.18"H |
|---|---|
| Brand | NZXT |
| Voltage | 12 Volts |
| Cooling Method | Water |
| Compatible Devices | Desktop |
| Noise Level | 38 dB |
| Material | Nylon, Plastic |
| Item model number | RL-KRX62-02 |
| Item Weight | 2.84 pounds |
| Item Dimensions LxWxH | 12.4 x 5.63 x 1.18 inches |
| Color | Black |
| Manufacturer | NZXT - US PC |
| ASIN | B06XX8Q1CL |
| Is Discontinued By Manufacturer | No |
| Date First Available | March 2, 2017 |
