UPDATE 4-14-19:
I got my new set a couple days ago and finally hooked it up and installed all the drivers (very carefully) and o-m-g this set is everything I'd hoped for... The first was faulty but Razer sent me a new one via an RMA... Definitely worth the wait. Highly recommended! For a "budget" set this thing exceeds all expectations. I still stand by everything I said in my initial review... The comfort of these things is to die for. I don't want to take them off.
Also, they're great if you wear glasses! I'm not constantly taking my glasses off, or the set, to take a break from the constant pressure on my temple. Finally a headset that my blind a** can enjoy.
Sound quality plus comfort is way better than any set I've owned (and I've bought 3 more name brand sets since this one, while waiting for this set to make it to me). The Logitech set I own is incredibly uncomfortable and will be my backup now.
Soooo happy with this headset! If you have issues with yours, read my initial review and go call Razer support.
I'm adding the star back to make this review 5 stars just because this headset is THAT GOOD when working properly. Normally it'd remain 4 stars, but since I love it so much... I think the frustration and wait was totally worth it.
Also... This set does not have any lighting! So if you want that distracting glow on your headset, these are not for you.
--
Initial review:
I wrote out a really long, awesome review that I held off on until I messed with the drivers. An hour after taking the headset out of the package, it was broken. By broken I mean it didn't play sound on my PC anymore... At least, not really.
Before the drivers finished installing the sound was insanely good. The bass... omg... SO incredible. Not to mention the comfort of these things, man! But once the drivers installed, the sound was so quiet I could barely hear a thing. I turned the equalizers up all the way and could still barely hear a thing. I almost cried. I tried everything. I had the volume on my PC, the cable of the headset, and on the controller up at full volume. I reinstalled every driver associated with sound.
Finally, I contacted Razer support and they were absolutely amazing. We finally came to the conclusion that it was, in fact, the hardware that was at fault, and he set up for me to receive a brand new set once they received my old one. I bought a used set from Amazon, not from them. And they were well aware of this.
I didn't want to just return this set, because they are actually amazing:
1. The sound quality (before they stopped working) was incredible. I turned on Aesthetic Perfection, turned up the bass on the controller, and BOOM! I felt like I was playing a live industrial show again, standing between two amps. I mean, absolutely amazing! No idea how the drivers managed to cause them to stop working.
2. The comfort is something I didn't even know existed! I mean, no I'm not some hotshot gamer who buys every name brand gamer device but I have spent thousands of dollars on having a comfortable bed and environment... I'm a game modder (Skyrim, SSE, Dragon Age: Inquisition, Dragons Dogma, TW3, FO4, etc) whose sole purpose is to give players an incredible, immersive, and realistic experience through hyper-realistic textures. Basically, quality and comfort are very important to me... So I may know a thing or two about the importance of good sound quality.
3. The mic. Okay, this one I was expecting to be bad because of the reviews... And I didn't care. I really don't ever plan to use the mic, since I'm a solo player now (don't have time or patience to deal with Beibers anymore, thanks for ruining MMO gaming btw!!! luvyewguyz). But anyways, the mic seemed to work fantastic. No issues that other people reported there, although I haven't done extensive testing, since I don't really keep friends. Definitely a lone wolf (by choice).
I am upset that Amazon sent me a faulty device, however. I guess I can't really blame them. This is my first time purchasing a used product/refurb from Amazon that didn't work though.
I am going to update this review once I receive the new one, even though I'm not getting it from here. The reviews on Amazon are for the product themselves and not the seller. The purpose of seller feedback is for you to rate the seller, and as far as I know... I did get the headset SUPER early (two days, actually. I have prime and get two-day shipping, but usually it takes four days for me to get anything I order... yet it took one day). So that's pretty awesome. I'm sure Amazon simply checks to see if a product turns on, and didn't think to plug up the controller and check whether it connects and works fine.
I'm glad I contacted Razer though and got them to take it, so no one else would receive a faulty product.
| Brand | Razer |
|---|---|
| Series | Kraken Tournament Edition |
| Item model number | RZ04-02051000-R3U1 |
| Hardware Platform | PC |
| Item Weight | 11.4 ounces |
| Product Dimensions | 6.76 x 7.6 x 3.86 inches |
| Item Dimensions LxWxH | 6.76 x 7.6 x 3.86 inches |
| Color | Classic Black |
| Manufacturer | Razer USA Ltd |
| ASIN | B07G5TP4BN |
| Is Discontinued By Manufacturer | No |
| Date First Available | August 31, 2018 |
