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Whynter ARC-14S 14,000 BTU Dual Hose Portable Air Conditioner with Dehumidifier and Fan for Rooms Up to 500 Square Feet, Includes Storage Bag, Platinum/Black, AC Unit Only

4.3 4.3 out of 5 stars 10,391 ratings

$489.99 with 18 percent savings
List Price: $599.99

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Purchase options and add-ons

Brand Whynter
Capacity 500 Cubic Feet
Cooling Power 14000
Special Feature Best Overall Portable Air Conditioner, Activated Carbon Filter, Dual Hose, Dehumidifier
Product Dimensions 16"D x 19"W x 35.5"H
Energy Star No Energy Star
Seasonal Energy Efficiency Ratio (SEER) 7.69
Color Platinum/Black
Voltage 115 Volts
Noise Level 56 dB

About this item

  • AWARD-WINNING: Good Housekeeping's 2024 "BEST OVERALL PORTABLE AIR CONDITIONER Provides powerful cooling over large areas
  • POWERFUL & QUIET: 14,000 BTU (ASHRAE) / 9,500 BTU (SACC) cooling capacity; Noise level (dBA): <56
  • ADVANCED SELF-EVAPORATION: Dual hose operation; Cools up to a 500 square foot space (ambient temperature and humidity may influence optimum performance); Patented auto drain function fully exhausts all condensate automatically in most environments; Dehumidifying capacity: 71 pints per day; Air Flow (at high speed): 430 m3/h / 253 CFM; 3 fan speeds
  • MULTI-FUNCTIONAL & ENERGY SAVING: Three operational modes: Cool, Dehumidify, and Fan; Full thermostatic control (61°F – 89°F); Maximum power consumption: 1300 W / 11.6 A; Power supply: 115 V / 60Hz / 1 Phase; Eco-friendly CFC free Green R-32 refrigerant
  • EASY TO SETUP & PORTABLE: Extendable exhaust hose (up to 60″) 5.9" diameter; Window kit dimension: 6.5″ W x 20″ L (minimum), 46″ (maximum); Unit dimensions: 19″ W x 16″ D x 35.5″ H; Activated carbon air filter and washable pre-filter
See more product details

Customer ratings by feature

Easy to assemble
4.3 4.3
Durability
4.2 4.2
Quality of material
4.1 4.1
Remote Control
4.0 4.0

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From the manufacturer

ARC-14S
ARC-14S and ARC-14SH Portable Air Conditioner Accessory
ARC-14S and ARC-14SH Portable Air Conditioner
ARC-14S SMART PAC SMART PAC ARC-122dS ARC-147wf ARC-148MS
ARC-14SH 14,000 BTU AC and Portable Heater with Dehumidifier and Fan ARC-1030WN 12,000 BTU NEX Inverter Portable AC, Dehumidifier, and Fan ARC-1230WN 14000BTU NEX Inverter Air Conditioner Dehumidifier and Fan ARC-122DS Portable Air Conditioner, Dehumidifier, and Fan ARC-147WF 14,000 BTU Portable Air Conditioner, Dehumidifier, and Fan ARC-148MS Portable Air Conditioner, Dehumidifier, and Fan
Customer Reviews
4.3 out of 5 stars
10,391
4.1 out of 5 stars
32
4.2 out of 5 stars
69
4.2 out of 5 stars
1,581
4.4 out of 5 stars
3
4.3 out of 5 stars
776
Price $489.99 $551.99 $573.99 $377.66 $534.32 $470.99
ASHRAE BTU 14,000 BTU 12,000 BTU 14,000 BTU 12,000 BTU 14,000 BTU 14,000 BTU
SACC BTU 9,200 BTU 10,000 BTU 12,000 BTU 7,000 BTU 10,000 BTU 10,300 BTU
COVERAGE SQ. FT. 500 sq. ft. 500 sq. ft 600 sq. ft 400 sq. ft. 500 sq. ft. 500 sq. ft.
HOSE SYSTEM Dual Hose Dual Hose Dual Hose Dual Hose Dual Hose Single Hose
NOISE LEVEL <56 dB <42.5 dB <42.5 dB <52 dB <54 dB <53 dB
AC ONLY/HEAT AC and Heat AC Only AC Only AC Only AC Only AC Only
ARC-EH-Type-S ARC-IRF ARC-WK-DUALN ARC-14S ARC-FIL-3M  ARC-DB
ARC-EH-Type-L 5.9" Diameter Intake/Exhaust Hose ARC-IHF Washable 5" Diameter Intake Hose Pre-Filter ARC-WK-DUALN Dual Hose Window Kit ARC-CF-14S Activated Carbon Filter Replacement ARC-FIL-3M 3M Filter ARC-DB Manual Drain Bucket
Customer Reviews
4.1 out of 5 stars
449
4.5 out of 5 stars
712
4.0 out of 5 stars
305
4.4 out of 5 stars
455
4.3 out of 5 stars
193
3.9 out of 5 stars
134
Price $32.08 $28.06 $16.20 $25.64 $29.29
Compatible Models ARC-14S, ARC-14SH, ARC-110WD, ARC-122DS, ARC-122DHP, ARC-12S, ARC-12SD, ARC-12SDH, ARC-131GD and ARC-143MX ARC-14S, ARC-14SH, ARC-110WD, ARC-122DS, ARC-122DHP, ARC-12SD, ARC-12SDH, ARC-131GD, ARC-141BG and ARC-143MX ARC-14S, ARC-14SH, ARC-110WD, ARC-122DS, ARC-122DHP, ARC-12SD, ARC-12SDH, ARC-131GD, ARC-143MX, ARC-141BG ARC-14S, ARC-14SH and ARC-141BG ARC-14S, ARC-14SH and ARC-143MX ARC-14S and ARC-14SH
Dimensions 59" x 5.9" 10" x 10" x 5" ‎46" x 6.5" x 6.5" 16" x 1" x 8" 0.5" x 15.5" x 7.5" 18" x 20" x 5"

Product information

Technical Details

Additional Information

Warranty & Support

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Product Warranty: For warranty information about this product, please click here. [PDF ]

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Whynter ARC-14S 14,000 BTU Dual Hose Portable Air Conditioner with Dehumidifier and Fan for Rooms Up to 500 Square Feet, Includes Storage Bag, Platinum/Black, AC Unit Only

Whynter ARC-14S 14,000 BTU Dual Hose Portable Air Conditioner with Dehumidifier and Fan for Rooms Up to 500 Square Feet, Includes Storage Bag, Platinum/Black, AC Unit Only


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Product Description

Whynter is going GREEN! With this new Eco-friendly CFC free, lead free and high energy efficiency portable air conditioner, you can stay cool while keeping with better environmental standards and reducing energy consumption.

This Whynter GREEN ARC-14S portable air conditioner features the ECO-FRIENDLY CFC free GREEN R-32 refrigerant and RoHS compliant components.

This unit features the patented advance auto drain technology, which uses and recycles moisture collected during the cooling process to produce cool air. The dual hose operation provides fast cooling.

This unit can cool up to a 500 sq. ft. space (ambient temperature and humidity may influence optimum performance).

Comes with a protective cover with pocket that will protect your portable AC unit plus store your exhaust hose, window kit, remote control and user manual when not in use. This protective cover will keep dust and dirt from collecting on the unit while it is in storage.The air conditioner should be placed on a hard and level surface strong enough to support its weight. The unit is equipped with caster wheels for portability. It should only be rolled on smooth, flat surfaces. Use caution when rolling on carpet surfaces. Do not attempt to roll the unit over objects

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Whynter ARC-14S 14,000 BTU Dual Hose Portable Air Conditioner with Dehumidifier and Fan for Rooms Up to 500 Square Feet, Includes Storage Bag, Platinum/Black, AC Unit Only
Whynter ARC-14S 14,000 BTU Dual Hose Portable Air Conditioner with Dehumidifier and Fan for Rooms Up to 500 Square Feet, Includes Storage Bag, Platinum/Black, AC Unit Only
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Price-18% $489.99
List:$599.99
$421.18$429.99-9% $573.99
List:$632.50
-16% $534.32
List:$638.25
-9% $551.99
List:$609.50
Delivery
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Get it as soon as Thursday, May 23
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Customer Ratings
Remote Control
4.0
4.6
4.8
3.9
3.8
Energy efficiency
3.8
4.2
4.5
4.1
4.2
Noise level
3.6
3.7
5.0
4.1
4.5
Sold By
Amazon.com
Amazon.com
XMV Smart Home
Amazon.com
Amazon.com
Amazon.com
cooling power
14000 btus
14000 btus
14000 btus
14000 btus
12000 btus
floor area
500 square feet
500 square feet
600 square feet
500 square feet
500 square feet
control method
remote
remote
remote
remote
remote
voice
power source
Corded Electric
Corded Electric
Corded Electric
Corded Electric
Corded Electric
Corded Electric
number of speeds
3
3
5
3
special feature
Best Overall Portable Air Conditioner, Dual Hose, Dehumidifier, Activated Carbon Filter
Portable, Remote control
Fast Cooling, Dehumidifier, Fan, Child Lock, Air Purification Filter
Portable
Dehumidifier,Eco-friendly,Portable
Portable
energy star
No Energy Star
1 Star
5 Star
model name
Whynter ARC-14S 14,000 BTU Dual Hose
SLPAC
14,000 BTU
Whynter ARC-1230WN 14,000 BTU (12,000 BTU SACC) NEX Inverter Dual Hose Cooling Portable Air Conditioner, Dehumidifier, and Fan with Smart Wi-Fi, up to 600 sq ft in White
Whynter ARC-147WF 14,000 BTU (10,000 BTU SACC) Dual Hose Cooling Portable Air Conditioner, Dehumidifier, and Fan with Remote Control, up to 500 sq ft in White
ARC-1030WN 12,000 BTU (10,000 BTU SACC) NEX Inverter Dual Hose Cooling

Important information

Wattage

1300 watts

Bulb Voltage

115 volts

Customer reviews

4.3 out of 5 stars
4.3 out of 5
10,391 global ratings

Customers say

Customers like the ease of installation and performance of the air conditioner. They say it is straightforward and easy to operate. They are happy with the quality and performance. However, some customers have reported issues with the size, saying it is too small or large. Customers also have different opinions on value, portability, noise, and temperature.

AI-generated from the text of customer reviews

1,481 customers mention1,076 positive405 negative

Customers like the performance of the air conditioner. They say it works terrific at keeping rooms cool and comfortable. They also say the duct kit works just fine, there are no problems, and it runs like a champ. Customers also mention that the unit is sleek, stylish, and incredibly efficient. They mention that it works nicely on any hard surface and fires up flawlessly.

"...Even on the hottest day this year 102F it worked perfectly. no drainage issues, no cooling issues, not a single problem...." Read more

"...It's running like a champ again. Whew!! I'll definitely keep an eye on this since I have another surgery scheduled very soon...." Read more

"...The unit works very well. It cools nicely and the thermostat does shut down the cooling function once it’s achieve the desired temperature...." Read more

"...Thisyear I tested it and it did not work. So, I emailed Whynter CustomerSupport and this is my account of what happened...." Read more

789 customers mention608 positive181 negative

Customers like the quality of the air conditioner. They mention it's reliable, tested, and worth the price. Some are pleased with the longevity and durability of the hoses. Overall, customers find it to be an excellent product that is perfect for HVAC, sealing, and patching hot areas.

"...myself the MOST IMPORTANT part is working without breaking down, reliability. The best air conditioner in the world is worthless if it breaks down...." Read more

"...I'm nearing the end of my 7th season of use and I'm pleased with the longevity, considering what I paid. A worthy purchase...." Read more

"...Tape - 2 Inch by 210 Feet (70 Yards) 3.6 Mil - High Temperature - Perfect for HVAC, Sealing & Patching Hot & Cold Air Ducts, Metal Repair, More!..." Read more

"...night temps remained around 70 degrees F outside all night, the ACs struggled and kept doing the 3.5 min cold + 10 min warm mode...." Read more

626 customers mention498 positive128 negative

Customers find the installation of the air conditioner pretty easy. They mention that the remote is straightforward and clearly labeled. They also say that the unit is assembled quickly and that it cools well. Some mention that mounting it to their window was pretty easy, and that the setup looks good.

"...The fan on high just blasts the room with cold air. I had no problems setting up other than getting the two hoses lined up so they’d snap in place..." Read more

"...Remote control worked well for me. Installation is not real hard as long as you can use some basic tools once again...." Read more

"...for the tape, its not thin and its not overly thick, so its easy to work with.)..." Read more

"...So set up was easy...." Read more

1,774 customers mention1,179 positive595 negative

Customers are mixed about the temperature of the air conditioner. Some mention that it cools it for sure, the air coming out is very cold, and it keeps the temps more even. However, others say that it struggles to cool an area below the total square footage it claims to handle, it produces slightly warm air, and the exhaust hose gets pretty hot.

"...to be honest it cools down better than any portable unit we have owned to date. i could not be happier with the performance!..." Read more

"...It cools it for sure, but I have four fans also running in my bedroom for the horrible heat days. I also like cool sleeping temps...." Read more

"...However, sometimes the compressor goes off and the Whynter blows hot air, even when outside temps are in the mid 70s at night, so no exact rhyme or..." Read more

"...The unit works very well. It cools nicely and the thermostat does shut down the cooling function once it’s achieve the desired temperature...." Read more

1,078 customers mention451 positive627 negative

Customers have mixed opinions about the noise level of the air conditioner. Some mention that it's very quiet, with a white noise that drowns out noises. However, others say that the noise is loud, with portables being a bit louder.

"...Yes portables are a bit louder across the board but that is because unlike central air or window units all the noise making parts are inside with..." Read more

"...I have had this unit for over a week now, its cold, its quiet, it feels efficient with the temp its set at, the remote works great, the range on the..." Read more

"...I've had my unit running night and day trying to beat it. Heard some clicking noises today and my unit kept shutting off...." Read more

"...Noise levels are what you expect from an AC unit. My BAFXX3370 DB meter puts it at 55db FULL fan and 51db on low fan...." Read more

401 customers mention202 positive199 negative

Customers are mixed about the value of the air conditioner. Some mention that it's absolutely worth the high price, a worthwhile investment, and cheaper to run than running their central air. However, others say that it is pricey, bulky, and not worth $500. Some customers also mention that the hoses are a bit flimsy and cheap, and the remote is super cheap.

"...It is totally worth purchasing for sure!Con’s..." Read more

"...The remotes on these AC units SUCK. They are really cheap afterthoughts although this one is WAY better than the last AC unit I had...." Read more

"...It is actually cheaper to run these than running my central air that is cooling the whole house, and instead just cool the rooms I am in...." Read more

"...The hoses are very durable.The negatives:The price was higher, since it was the hottest time of summer during a heat wave...." Read more

354 customers mention200 positive154 negative

Customers are mixed about the portability of the air conditioner. Some mention that the wheels are smooth, making it easy to move around once unboxed, while others say that it's super heavy and bulky.

"...3 Rolls/moves around extremely easy. I was able to move it over a medium/high pile carpeted area as if it was a wood floor!4 Cools very fast...." Read more

"...These units are quite heavy so you would want to take them to the floor you’re going to use them on and simply keep them there after installation...." Read more

"...tape, its a big roll, its also a decent thickness for the tape, its not thin and its not overly thick, so its easy to work with.)..." Read more

"...It’s like the half the size of an average refrigerator and pretty heavy. It’s definitely not that portable and does hog up quite some space...." Read more

395 customers mention110 positive285 negative

Customers are dissatisfied with the size of the product. They mention that the remote is too small, the unit is fairly large for an AC unit, and it takes up quite a bit of room. Some say that the input/output hoses are too short for a lot of windows, and the screws are too long to properly attach the window.

"...2 The remote is just a bad design, too small, not backlit..." Read more

"...It makes it difficult to fit a bowl or anything else under there to collect water from the drain hose...." Read more

"...Compared to the Soleus that (with a much lower BTU rating!) is super small and lightweight, very portable this Whynter unit is not that super..." Read more

"...cheapie at that point, i.e., the fitting of the ducts, which does not fit perfectly,..." Read more

Two hose system, but may not cool you down, and may trip your circuit, multiple times a day.
1 Star
Two hose system, but may not cool you down, and may trip your circuit, multiple times a day.
SUMMARY (final update 8/17/22):I recommend the DREO TwinCool DR-HAC001 instead. You WILL thank me later. With the DREO TwinCool DR-HAC001, I can now turn off my other Whynter ARC-14S even on 90 degree days, unless it's around 100 degrees! It's so cold on 90 degree days I have to turn it down or off in the mornings and evenings!Anyways, I purchased 3 of these Whynter ARC-14S units, so read my review carefully as I have more experience than most reviewers. My first purchased in 2017 was good, and lasted me until 2022 when the fan started making a grinding noise.My second purchased in 2021 immediately started tripping the same circuit when I first tried it where my first unit wasn't having much problems. After tripping the circuit, it goes into this mode where the compressor runs for 2.5 minutes with cold air, followed by the compressor off for 7 mins and blowing warm 75 degree+ air. I had to swap my first unit back, which immediately began cooling the room. The second unit doesn't blow cool air all the time. It mostly does better on less hot days, but struggles on hot high 90s days, especially if humidity is over 60%. In the evenings, sometimes even when the temperature outside goes down below 70 degrees, it was still struggling to keep the inside air under 77 degrees due to it blowing warm/hot air, so then I have to shut it off completely and use a fan to blow air from the outside. When it's working well, the compressor appears to be on most of the time. When the compressor turns off, sometimes it blows 70 degree air for about 7 mins before the compressor kicks back in. On some hot and humid days, it blows 75 degree warm air for 7 minutes while the compressor is off, basically warming up the place. However, I keep this 2nd unit in my bedroom to help me sleep at night on warm nights so I've learned to deal with it.My third unit purchased in July 2022 showed the same symptoms as the second unit. However, it runs the compressor for 3.5 minutes and then blows hot 84 degree+ air for 10 mins. To be fair, it starts blowing 70 degree air after the compressor turns off and starts warming up to mid 80s after a few minutes. This obviously causes the place to warm up and ambient temperature to go as high as 80 degrees (while the outside can sometimes be only 85 degrees, or sometimes even cooler). Although, for one day, like a miracle, it kept the ambient temperature around 75 when the outside was 100 degrees. I noticed the compressor wasn't going on and off in that mode support claims is normal for that single day. But that was only for 1 day. After that, it couldn't keep our place cool, even if the outside air was only 80 degrees because it goes into the mode of 3.5 mins compressor on and 10 mins compressor off blowing hot air. See images I posted. As a workaround after thinking about this Whynter unit somehow detecting the ambient temperature or environment and behaving a certain way, I decided to loop a hose from the vent to the back where the air intake starts. I was hoping to trick the AC into running the compressor longer. This seems to mostly work. Sometimes when doing this, the compressor stays on for 10 mins, and then hot air for 10 mins with compressor off. To resolve this manually, I set a 10 min timer to turn on the AC for 10 mins with the compressor running cold air, and then turn it off manually for 10 mins. Rinse and repeat. Yeah, yeah I know this is annoying, but it seems to work better than only 3.5 mins of compressor on.Anyways, I couldn't live like this because that's still 10 mins of no AC, and manually having to dink around, so I returned this 3rd Whynter ARC-14S for a refund. Amazon sent UPS to pick it up. The shipping boxes were destroyed so I had to go to Home Depot to buy a 24x24x46 box, along with a sturdy chalkboard, which I had Home Depot cut into 23x23 to place at the bottom. That cost me about $29 total. I cannot, in good conscience, recommend this Whynter ARC-14S to anyone because 2 of the 3 I purchased blows warm or hot air intermittently, especially on warmer days when you need it most! I've changed the stars down from 5 (for my first unit) to 1 (for the warm/hot air my second and third units blow, heating up my place).I purchased the DREO TwinCool DR-HAC001 ( Item B09L15X5MD ), which is a dual hose system inside a single hose, to replace a Whynter ARC-S14 I returned to Amazon. OOOOMMMMMGGGG. It's like night and day, like going from an abusive relationship to a loving, mutual-respect, healthy relationship. I can cook food on the stove and turn on the lights now during 100 degree days!!! With the Whynter ARC-14S, I had to turn off all the lights, sit in the dark and heat because the Whynters (plural, two of them) couldn't cool the temps down, and only eat cold, easy to make food. The DREO TwinCool DR-HAC001 screams quality. It's like a Mercedes vs a Ford. It doesn't go into a mode of compressor on/off blowing hot air like the Whynter ARC-14S. It's constantly blowing cold air like those A/Cs you find in good hotels. In fact, the DREO TwinCool DR-HAC001 kept us so cold in the mornings and it evenings (even as it's 84 degrees at midnight right now), I had to turn it off or from 60 to 70 degrees. Today, the outside temp is 98 and it kept us around 74 degrees all day (as opposed to the Whynter that usually struggles in the evening, raising our room temperature to 76 and as high as 80 sometimes). In the evenings during hot (and sometimes only barely warm) days, the Whynter ARC-14S almost always goes into this 3.5 min compressor mode on, 10 min compressor mode off, blowing hot 80+ degrees air. But, not the DREO TwinCool DR-HAC001 as it blows cold air non-stop. My only regret is I didn't find the DREO TwinCool DR-HAC001 sooner. It comes with a bar code to extend warranty to 30 months, with free shipping for repairs, etc. I haven't scanned it yet though. I'd recommend the DREO TwinCool DR-HAC001 over the Whynter ARC-14S any day.All those years and hours of sitting in the dark and heat, like primitive hunter-gatherers around the fireplace that I can never get back, while TWO Whynter ARC-14S units were running full blast, wasting electricity, where only this single DREO TwinCool DR-HAC001 is able to do the job much, much, MUCH better, makes me sad-happy. Sad for a wasted, suffering for nothing life all these years, and happy these insane days and nights are finally over.Having one Whynter ARC-14S off most of the time should save a lot of electricity, more than switching to Geico, and pay for itself in no time.DETAILS:I've had this unit for THREE+ years as of July, 2020 (purchased March 15, 2017). It's the best portable A/C unit I've owned. I've owned 2 other units in the $300 range to compare. I like that it's a two hose system so it's a little more efficient. I did notice however, because of the way it sucks air in one and out the other, it'll allow insects and spiders into the home. How I solved that was we bought some "Earthwise Reusable Mesh Produce Bags" from the local grocery store and simply put it around the outside of the hose (before plugging it into the circular holder piece), kinda like you would wear a sock. That solved the problem. No more spiders and stuff the second year around.UPDATE 7/22/2020: This unit has finally started to show it's age. This is the first year it's not kept us cool. 95 degrees outside and it's 80 degrees with this thing running full blast. Before, it was keeping us at least 5-7 degrees cooler. Going to see if I can troubleshoot it....UPDATE 7/26/2020: I purchased a second unit (for lack of any good 2 hose units on the market at the time). The second unit looks identical to the old one, with the old hose system fitting it perfectly. To my surprise the new unit runs the compressor for about 2 mins and 30 seconds, and then shuts off, and runs at room temp air for about 7 mins before running the compressor again for 2 mins and 30 seconds and then shutting off again. Reading the reviews, this appears to be "normal". However, my old unit I purchased more than 3 years prior didn't behave this way.Differences:The exhaust on the old unit is really hot, meaning it's doing it's job. In fact, it's so hot the exhaust can burn you. Instead feeling room temp air after 2 mins and 30 seconds, I still feel cool air. The exhaust on the new system is on the higher warm side. The air is cold for 2 mins and 30 seconds, and then the compressor turns off and all I feel is room temp air for 7 mins.My room thermometer kept going up with the new unit, going to 82 degrees (100 degrees outside). I switched back to the old unit, and within 5 mins (the compressor is still running or whatever is happening, the cool air is still blowing), and the temp is now down to 79 degrees. Within a few mins, the old unit cooled down the entire place because it isn't spending 7 mins doing jack squat. I know this because when it's turned off, there's ZERO AIR FLOW on the exhaust hose.While I recommended this unit years ago, now I cannot, without any good conscience, recommend anyone buying this unit because it will not cool you on a hot day.UPDATE 9/16/2020:Originally when I replaced the old unit with the new one, the new one tripped my circuit breakers within a few minutes. I didn't think much about it, but I put the old unit back (and it worked w/o tripping breakers), and moved the new unit into the bedroom. I noticed after 1+ day of not using it, the new unit started behaving much better where it could actually cool the room. I'm not sure why.However, fast forward to almost 2 months later, and my old unit started tripping the circuit breakers multiple times a day (originally starting when it was close to 100 degrees outside and now even when it's only 80 degrees... or in other words it's getting worse) where it had been sitting and working for 3+ years without issues. This is with minimal power draw from anything else, perhaps 2-3 lights on only. THEN... the new unit (which worked without tripping anything for almost 2 months) started tripping the circuit breakers on a totally different circuit. AFTER the new unit tripped the breaker, I noticed it's back to that 2 mins and 30 seconds cold air, followed by 7 minutes of warmer than room temperature air. I DIDN'T THINK ABOUT IT THEN, BUT I THINK TRIPPING THE CIRCUIT SOMEHOW "BROKE" THE NEW UNIT just like it did the first time I used it on the old unit's circuit. It's been a few days now and the new unit is still "broken". Worse, the old unit is now tripping the circuit even with EVERYTHING ELSE turned off (in sometimes as little as 15 mins after I reset the breaker), so we're like basically SITTING IN THE FRIGGEN DARK as evening comes and it'll trip the circuit. I'm not sure if something electrical in my house is broken, or if it's the AC units themselves. I've since disconnected both ACs and turned everything on and nothing's been tripped, so definitely the ACs are contributing.Note: It's loud as heck, but you get used to it. It's like a louder version of white noise at the office.UPDATE July 12, 2022: My first unit purchased 2017 finally starting to show its age with just cool (not cold) air coming out, and grinding noise when turned on for a few weeks now. Today it got so bad I turned it off and the grinding noise continued 30+ seconds until the entire fan unit came to a standstill.The second unit purchased 2 years prior is still doing great, very cold air, with no problems or electrical tripping of the circuit in our bedroom. I suspect now the reason it had trouble initially was the first circuit couldn't provide the unit enough electricity, manifesting in it only working for 2 mins and 30 seconds, and then the compressor turns off and all I feel is warm, humid air for 7 mins.Also, in case I forget to note, this second unit turns itself off (most of the time) when the room gets cold. It'll turn itself on when the room gets too warm beyond what I set the temperature. The first unit just kept blowing the fan regardless of setting. Good for when I need to keep the place cool while I leave for a few days.Update: early July, 2022: I'll be purchasing a 3rd unit to replace the 5 year old 1st unit.Update: July 20, 2022: 3rd unit arrived. Upon turning it on, the compressor kicked in and it was cold for a few minutes.... until it tripped the circuit. After tripping the circuit, it went into the mode of turning on the compressor for 3 minutes and 30 seconds, and then blowing a funky smelling nasty humid, slightly warm air for a good 9+ minutes or more before turning on the compressor for 3 minutes and 30 seconds again. As a result, it did not cool the room as many have complained about. My 2nd unit ran for 2 minutes and 30 seconds with the compressor while in this mode. Anyways, I think my suspicions are confirmed. If it trips the circuit, it goes into this mode where after the compressor runs for a few minutes and turns off, warm 80 degree F air gets blown out of the vent and heats up the place for 10+ minutes. Anyways, I tested a different circuit using a heavy duty extension cable (not the weak type, but commercial type meant to handle the juice), and it did not trip that circuit. If I unplug the power cable to the 3rd unit for a few minutes, it still kept it's 3 minutes and 30 seconds cycle, and in fact after starting it "for the first time" after plugging in the power, the compressor didn't come on. I left it unplugged overnight. After doing that, it was able to run the compressor upon powering it on for a few minutes before the compressor turned off. I suspect this mode has to do with not having enough juice from the outlet.Having said that, the picture showing the 1250 Watts at 10.8 A is the 1st unit I bought in 2017. It rarely tripped the circuit just by running, although did a few times during 100 degree days, but does so especially if we use lights and devices on that same circuit.The picture showing the 1300 Watts at 11.6A is the 3rd unit. I don't have an image of the 2nd unit because it's currently against the corner of a wall and I don't want to go through the trouble of getting to the backside. But as you can see, this is the typical problem with Amazon allowing sellers to simply switch products or update them. They get to keep the reviews and Q/A, which may no longer be valid to match their current products. Some sellers go as far as switching products entirely so reviews are completely bogus. Keep this in mind when you're reading reviews from 5+ years ago. Most likely they are no longer valid. Even my 2nd unit I purchased a year prior was running the compressor for 2.5 minutes while this 3rd unit runs if for 3.5 minutes. I'll update the review once I can get the 3rd unit to run the compressor continuously.Update: July 25, 2022. No go. 3rd unit still doing 3.5 mins AC compressor cold air (ice cold like my 2nd unit), but then 10+ minutes of room and then very warm air (mid 80s F air) and chemical smell. 2nd unit in comparison does 2.5 mins AC compressor cold air followed by close to 10 mins low 70s F air. Not good at all for this 3rd unit. See images. I have it now on a dedicated outlet and it's not tripping the outlet.Update August 15, 2022: I've decided to return the 3rd unit before my 30 days is expired. I bought a different brand dual hose AC and will update here with that one in a few days. I didn't have the original boxes so I had to buy a 24x24x46 shipping box from Home Depot, along with a strong quarter inch chalkboard was support for the bottom. I had Home Depot cut it into 23x23 for me. I secured the unit with light, hard foam from other stuff I've purchased over the years and taped the foam to the fridge sides of AC unit to secure it against all sides of the shipping box. I also put a 2 inch thick soft but sturdy foam between the chalkboard and the wheels that coincidentally is exactly the size footprint of the AC unit.Amazon is supposedly sending UPS to pick it up but CS said they can't send anyone to pack it up for me (guessing due to size), so I had to pack it myself.Anyways, good news and bad news. Good news, this unit was able to keep the temp around 75 degrees F for most of the day when it was 101 degrees outside. I had to turn the unit on all night before and woke up to 69 degrees temps. The compressor appeared to be on most of the time, and not giving me 85 degree warm air. Very strange this intermittent working issue. The bad news is we had 3 days in a row of 100 degrees so as the night temps remained around 70 degrees F outside all night, the ACs struggled and kept doing the 3.5 min cold + 10 min warm mode. The second and third days, the morning was fine, but both ACs went back to the warm air mode, usually in the late afternoons. It seems when there's higher humidity outside, they struggle more too.What's really bad is even after the days were only 85 degrees, the ACs sometimes go into this mode, much sooner than later afternoon. The 3rd unit also did the warm air mode some nights, all night despite outside air being 60 degrees, so I had to just turn it off completely and open the windows instead to blow outside air in.I notice when it's cold, the unit works better (unless it's not working at all....), with the compressor not going off. However, sometimes the compressor goes off and the Whynter blows hot air, even when outside temps are in the mid 70s at night, so no exact rhyme or reason. I also noticed once the room temp goes above 76 or 77 degrees F, the 3rd AND 2nd units start going into this 2-3 min compressor cold mode and then 10 minutes of compressor off mode. The 2nd unit blows slightly cooler air during compressor off mode. The irony is these units work well when the temp outside and inside is generally cold, but not so well when hot, exactly the opposite of what you need! It's like a broken phone or car that works when you don't need it, but doesn't work when you absolutely need it to.I read something in the manual about depending on the room temp so I did a test be looping cold air from the AC back to the air filter suction area (see images). This appeared to help the 3rd unit keep the compressor on for 10 mins before blowing hot air for 10 more minutes. So I had to use a timer countdown to manually leave the AC on for 10 mins, and then shut it off manually for 10 mins so the AC unit would hopefully start the compressor again, and keep repeating this non-sense. Very annoying, I know. Otherwise it's 3.5 mins compressor followed by 10 mins warn air. I timed all this down to the second so I'm not making this up. If you open the air filter, you'll see something behind it. I'm guessing that's the temp sensor. I'm guessing it you can loop cold air back to that exact spot, you can trick the compressor to stay on longer. But, the hot exhaust is next to it so it'll suck hot air in, which is a poor design and is the cause of this problem I'm guessing. But, this is a pathetic workaround so I decided to return the unit. Inconsistent results was very frustrating. I bought a DREO TwinCool DR-HAC001 to try.I had emailed Whynter support. They are completely useless, use canned responses and didn't answer my questions. This is also a factor for returning the 3rd unit. I will not buy this AC again, or anything from Whynter. As for my second unit, I'll see if looping back cold air directly to the temp sensor helps. So far it keeps us cool at night in the bedroom, which is a good thing. But it'll go into the slightly warm air mode too, just not as bad as the third unit.I'll update the DREO TwinCool DR-HAC001 unit in a few days.
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Top reviews from the United States

Reviewed in the United States on July 6, 2019
Style: AC Unit OnlyVerified Purchase
Update 6/27/2021 - over the summer months we had had three triple digit days and far too many 90's. Consequently the unit has been running most every day since we received it. it has worked flawlessly over the past two summers and now in our third it is fantastic, never once a problem. to be honest it cools down better than any portable unit we have owned to date. i could not be happier with the performance! also should note a few those days were very humid and as expected all the condensation was blown out the air exhaust hose i.e. no internal/inside water accumulation problems. that said i still hate the bright blue led panel on the front of the unit that cannot be turned off or dimmed at night but nobody's perfect.

Update 7/11/19 – My most recent experience as follows. Yesterday for example outside a high 99F with dew points in the low to mid 50’s. Working from home in room approximately 150 sq. ft with a south facing window. The remote set temp to 77F with the fan set to low. I found the unit was keeping the room at a constant 76F, just off one degree. The condenser unit cycled on about once every 4-5 minutes, running for two minutes then off again. The fan of course runs the entire time in the background but the speed drops down once the condenser shuts down. But even with the compressor running you can stand right next to it speaking with no need to shout let alone raise your voice to be heard. Yes portables are a bit louder across the board but that is because unlike central air or window units all the noise making parts are inside with you not outside your walls.

The rare ninety degree days i grew up with now are the norm. homes around here weren't built for those temps, nobody has central air except in the newest homes. It was about 2005 when we finally purchased our first portable unit. were impressed enough we purchased another that year though from a different manufacturer. All told we have had four machines from three different makers, so a little more experience than most. This unit and the most recent both whynter models.
The unit arrived very quickly, on our doorstep two days after ordering. I greatly appreciated the ups guy who carried it up our stairs. The air conditioner is shipped with more protection than anything I have ever bought in my life, think Russian nesting dolls. After removing the first box, the second, the third then inside that last box was a very thick layer of foam. There was yet another box too with assorted parts inside. The unit itself was even partly covered with a peel off clear plastic protective layer. No surprise ours arrived with in perfect condition.

The Good –
1 Dual hose! For fast cooling and efficiency compared to single hose models. Once we got our first dual hose unit we stopped considering single hose models because this type of design works better
2 Least amount of noise from any portable unit we’ve had to date
3 Rolls/moves around extremely easy. I was able to move it over a medium/high pile carpeted area as if it was a wood floor!
4 Cools very fast. The spare room approx. 150sq feet, tested in at 84F to 75F after about 20 minutes give or take
5 Easy setup, maybe ten minutes once out of the boxing materials
6 Vent slider bar/insert will fit windows from 20” to 46” either vertically or horizontally
7 Water all goes out with the hot air, no drain or bucket to be concerned about
8 all the remote function buttons are duplicated on the front of the air conditioner

The Not So Good –
1 The vent on the conditioner is not powered. That said you can manually adjust angle
2 The remote is just a bad design, too small, not backlit
3 The vent hoses can be tricky to line up with the ‘tabs’ and get snapped into place properly
4 At nearly 80lbs or 100lbs with the box & packing materials can be difficult to move up stairs
5 Front panel bright blue LED readout is very bright w/no means to dim or turn off if using in a sleeping area

Overall I like this unit better than any we’ve had before. It is much easier for me to roll around. The fan on high just blasts the room with cold air. I had no problems setting up other than getting the two hoses lined up so they’d snap in place correctly but a minor gripe. Though we do not use it for our whole home I have no doubt it could keep a couple medium sized adjoining rooms comfortable. As said it does cool well as i found out accidently the first week. I’d left it on by accident, came back later walked into an icebox so from that i know it will cool a room down to 65F.

Regardless for myself the MOST IMPORTANT part is working without breaking down, reliability. The best air conditioner in the world is worthless if it breaks down. My expectations, if I don’t get some good use out of an air conditioner I won’t be a repeat customer. Our last whynter unit worked out well though it didn’t last quite as long as I’d expected. Nonetheless my overall impression that older model was favorable which is why we purchased this unit to replace it with.

At this point I am very happy how things have turned out. Even on the hottest day this year 102F it worked perfectly. no drainage issues, no cooling issues, not a single problem. That being said reliability takes time to assess so once the summer has ended I’ll update this review and will continue to post updates for so long as it is working.
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Reviewed in the United States on March 22, 2019
Style: AC Unit OnlyVerified Purchase
08/19/23: Let the ice thaw overnight and just reassembled it before the heat of the day got going. It's running like a champ again. Whew!! I'll definitely keep an eye on this since I have another surgery scheduled very soon.

A note: I kept hearing water dripping but saw no water in the water heater drain pan I use to make it easier to drain rather than tipping it. I cut the drain cap off entirely, or it leave open (your choice). I have two units so I have one that is cut off and one that is open. Different locations with different needs. The one that formed the ice is cut-off but there was not water in the pan. A dead give away but I missed it.

08/18/23: The heat has been horrible here in WA. Running in the +95 degrees outside and no better inside. I've had my unit running night and day trying to beat it. Heard some clicking noises today and my unit kept shutting off. Figured it was finally dying on me but needed to do basic maintenance until my new unit arrived. Pulled all the filter components for a thorough washing and then tried to carefully brush vacuum the fins. Wasn't working so I put extra light on the area and discovered ice had formed. Talk about a shocker. Hard to know if it's a problem with the thermostat or something else. Presently waiting for the ice to melt. May still need a new unit. Really hope not. I'm recovering from surgery and don't need the extra stress on my body. The good news is that I have everything in place, including my insulation solution for really bad windows so I would only have to wait 24 hours before turning it on. 🤞🙏

6/12/19: This unit is back to working well after some modifications having to do with filtering outside air coming in. I also no longer rinse the outermost filter but vacuum it instead. Has made quite an improvement. Considering a second one for my bedroom since the effects don't reach that far. It cools it for sure, but I have four fans also running in my bedroom for the horrible heat days. I also like cool sleeping temps. Would be nice to move the fans to the living room to further move the air around there. The living room has a ceiling fan and one additional fan at the moment and it still gets very hot. Poor/no home insulation is the cause.

3/22/19: My original rating was 4-stars and I have removed a star due to my CS experience this morning and the lack of replacement parts.

This unit is still on the job. Last year it started leaking badly and I requested instructions from Whynter on how to open it and clean it, which they promptly emailed. Finally did the job this morning, and while I couldn't get it open all the way, and CS/Support was ZERO help this morning and it may be an eternity before I actually hear from them, I did get it cleaned out sufficiently and discovered a wiring issue that needs to be addressed. Waiting to hear from them and I'm hoping it can wait until end of season to be fixed. It's been running, is still running well, so I think it will be fine.

I'm nearing the end of my 7th season of use and I'm pleased with the longevity, considering what I paid. A worthy purchase. Would I buy it again after my CS/Support experience today... hmmm... maybe not. You can't talk to a live tech support person to ask a very simple question so this company doesn't work for me. I could have finished the whole job the right way if they had given me five minutes of their time. Apparently their customers aren't that important. When it finally tanks, I'll probably buy elsewhere.

Something I really don't like is that lack of available replacement part and accessories. Clearly Whynter is no longer supporting this model. Nothing helpful on their site to buy, nor anywhere else, besides the hoses and some round filter attachments that are horrible and should have been included rather than charged for. They've moved on and when it dies I likely will too.

Original: Purchased this unit last year, 7/6/2012, and enjoyed it all last season. Using it this again this year and still loving it. Minor filter cleaning and that's it to-date for maintenance. Cool and breezy, day or night. Not bad at all...
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Top reviews from other countries

Lara
5.0 out of 5 stars It works
Reviewed in Canada on April 26, 2024
Style: AC Unit OnlyVerified Purchase
Nothing remarkable, works to cool our apartment (714sq ft). Its a little annoying to set up because we live in a high-rise so none of the windows open enough to attach the pipe/vent. We use the balcony door, but then we needed to use a bunch of cardboard taped with insulated electrical tape since the white plastic thing that comes with the A/C isn't nearly long enough.
It's a flimsy set-up, but honestly the summers here can get very hot sometimes and this has been a saving grace for sure. It's a reasonably compact unit, its not unaffordable, and it still works great after 3 years.
SDDH
4.0 out of 5 stars Great unit... but...
Reviewed in Canada on September 10, 2014
Style: AC Unit OnlyVerified Purchase
This thing performs. Here's the deal: If you can fit a window AC unit, go that route. THey are way more efficient and they will save you money in the long run. This portable unit (and all other 14,000 BTU portable units) perform close to a 7,000 window unit. Now, as far as a portable unit goes, this one is fantastic! It came with everything it needs and long enough hoses to connect to where I wanted. It does have its flaws.

Pros:
Cools fast. 1 hour full blast dropped my 400sq. foot bedroom 10 degrees Celsius on a hot day. It works!

Multiple speed fan. Great for cutting some noise... and I do mean SOME.

Semi-directional vent

2 hose (big plus for the high flow of this unit)

Carbon filter (we have smokers all around us in our apartment and the smell stopped with the carbon filter. If you have odd smells around you, pick up an extra one. One filter lasted the hot season).

Cons:
Loud. When it kicks in during the night, it wakes us up. When the warranty is up, I am taking it apart and seeing if I can sound proof it more. When the compressor kicks in, the fan goes up as well creating an even louder noise difference even with the fan set on 'low.' Then when the compressor shuts off, the fan goes back down to low again creating a large change in noise levels. Almost as bad as the unit turning on.

The LCD screen does not dim at all. I have to cover it up with tape. I thought this would tick me off but really, not a big deal. Once the warranty is up, I will be disabling the light.

Directional vents are pointed. You get the option of Up, More Up, Even More Up, or Uppest. Forward would have been nice.

Negative pressure. This unit pumps a LOT of air (a good thing). Even with the 2nd hose, we were getting some negative pressure. In a sealed room, I was getting headaches until I added a small breath hole in the stripping of my bedroom door. This will not be a problem for most.

1-track response. I contacted Whynter about the LCD screen light, the negative pressure, and the noise. The responded about the Negative pressure and nothing else (a VERY bad habit of companies these days where they read the first item in an email, respond, and ignore the rest). I wrote back to ask about the other issues and never received a response. Their phones are always down. That is not to say there service is bad. In fact, they responded the first and only time within 3 hours of my morning email to them.

Bottom Line:
This is a unit I would get for a place that does not need silence. It is a very good unit and out performs most every other unit I've seen out there (and I have used many with a south-west exposure on the top floor of a condo building). I tried once, just to see, if it could cool my whole 1000sq foot place. It brought the temps down 2 or 3 degrees but it will not handle that size of a condo. If you are looking for an office AC unit or daytime use only unit, this is your machine!
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caminvan
5.0 out of 5 stars This Unit is a Summer Essential!
Reviewed in Canada on September 16, 2017
Style: AC Unit OnlyVerified Purchase
We purchased this unit just as the summer weather was about to kick in (late May, 2017) & we are very grateful to have this particular air conditioner in our lives.

Here's a little backstory: a few years ago, we had a 11,000 btu Danby a/c from Costco. My wife wasn't a fan of having an a/c (being that we live in Vancouver, an a/c is not standard home equipment) & often complained when I had it on. I also noticed that on the hottest days, our 850sq ft apartment would still be around 25-26 degrees Celsius. Thinking that the unit didn't really make much of a difference, I sold it the following summer. BIG MISTAKE!

Turns out, the a/c cooled our house by about 3-4 degrees - the whole house, not just the living room in which it was situated. No, it never was able to cool the house to typical room temp, nor did we expect it to, but we had no idea it was working that hard for us!

So, this past year, both my wife & I decided it was imperative to get another a/c. I knew we needed more btu's, but didn't quite know what product to buy. After lots of research and after considering other top brands, we settled on a dual hose Whynter model. We don't need a heater with our a/c, so this was ideal.

This past summer was even hotter than last year & boy did this unit do the job! When operating, our SW facing home would settle in at about 23-24 degrees. Still warm, but much better than the 29-30 degrees of the previous summer & even better than when we had the Danby running. In fact, the living room would get chilly. Of course, we used fans to move the cooled air throughout the home.

The machine is big, heavy, & not particularly pretty, but it is simple to operate, has a nice little remote, & like all of these portable a/c's, is pretty simple to set up. Best of all, it is a powerful & not particularly noisy machine.

We paid around $550 before tax.
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Amazon Customer
5.0 out of 5 stars It's heavy to lift up the stairs but it's manageable and it moves very easily on it's coasters
Reviewed in Canada on June 23, 2016
Style: AC Unit OnlyVerified Purchase
The product appears to be solid and well built. It's heavy to lift up the stairs but it's manageable and it moves very easily on it's coasters. It was reasonably easy to instal and turn on and it started cooling immediately. We haven't had tremendously hot weather yet but it cooled our bedroom promptly and it's 450 square feet with 11 foot ceilings. We bought two units and the second unit is deployed downstairs in a larger area, much larger than it is rated to serve and I can't say whether there will be any noticeable cooling during a heat wave but it does kick out a lot of cool air. It should also remove moisture from the air which may also help in our humid climate. For some reason one of the units is louder than the other. It has a surging rattle which the other one doesn't have but fortunately the quieter one is in the bedroom and we can sleep quite well with it. It's not much louder than a fan. When the target temp is reached the compressor kicks off and the fan runs on but that's quieter, especially at the low speed. I did a lot of comparison shopping and this product appears to be living up to it's billing. I'm happy with it and expect that it will perform above it's specifications. PS it's good looking.
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Donald Black
1.0 out of 5 stars Marked false advertising
Reviewed in Canada on August 10, 2021
Style: AC Unit OnlyVerified Purchase
Purchased 1 yr ago. Live in humid area next to Bay of Fundy New Brunswick. Humidity 80-90% & temperature only 26-32C much of July/August. Unit never dehumidified a single percentage point. It never cooled better than 4 degrees less than outdoor temperature (providing it operated 24 hrs/day). It is noisy, and flucuates between loud and less noise every 3-5 minutes, depending on when the compressor operates (i.e. it supposedly cuts in & out to exhaust the humid air...but I just wrote IT DOES NOT HUMIDIFY one iota). Noisy every 3-5 minutes for 3-5 minutes, ineffective dehumidifying, poor cooling! What is most annoying, as others have noted in comments, is that I heeded the several online reviews I read before purchasing. My last unit lasted ony 10 years (!!!) and I thought there should be a more durable product. I don't know how, but somehow several website reviews promoted this product more than all others. Corruption?? False advertising?? Paying off those doing reports and reviews?? What in this world is happening to ethics and trust in industy? I now have a $722.00 doorstop.....you decide.
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