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Xiaomi Mi Electric Scooter, 18.6 Miles Long-range Battery, Up to 15.5 MPH, Easy Fold-n-Carry Design, Ultra-Lightweight Adult Electric Scooter (US Version with Warranty)

3.8 3.8 out of 5 stars 3,153 ratings

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  • [SCOOTER REPAIR PROGRAM]- Launching of Repair Programme for M365 Mi Electric Scooter with the Hook Made of Aluminium Alloy. Contact Xiaomi Support for more information

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Xiaomi Mi Electric Scooter, 18.6 Miles Long-range Battery, Up to 15.5 MPH, Easy Fold-n-Carry Design, Ultra-Lightweight Adult Electric Scooter (US Version with Warranty)

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Xiaomi Mi Electric Scooter, 18.6 Miles Long-range Battery, Up to 15.5 MPH, Easy Fold-n-Carry Design, Ultra-Lightweight Adult Electric Scooter (US Version with Warranty)


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Customer reviews

3.8 out of 5 stars
3.8 out of 5
3,153 global ratings

Customers say

Customers like the portability of the bike. For example, they mention it's wonderful for short commutes, light enough to carry, and great for getting around quickly. That said, some complain about the flatness. Opinions are mixed on quality, performance, speed, battery life, and ease of assembly.

AI-generated from the text of customer reviews

173 customers mention135 positive38 negative

Customers like the portability of the scooter. They say it's wonderful for short commutes, light enough to carry, and convenient for grocery store runs. Customers also say it saves hours walking and improves their life. Overall, customers describe it as a great little get around town scooter and the perfect work commuter.

"...I consider this ideal for short commutes where you don't want to sweat...." Read more

"...30~35lbs it is a little heavier than I'd like, but still very manageable for a small person like myself (5'8" about 135lbs) to get up 3 flights of..." Read more

"...I weigh about 210lbs and it hauls me around just fine...." Read more

"...Overall, if you're looking for a very portable, convenient, short-distance mode of transportation, I highly recommend this...." Read more

148 customers mention105 positive43 negative

Customers like the value of the bike. For example, they say it's the best bang for the buck, it can pay for itself over time, and it'll save them money on their daily commute. They also appreciate the scooter's solid value and the option to use it in economy mode.

"...I use it to commute to work and it's great and already saved me money and gets tons of smiles and funny looks...." Read more

"...But I have to admit..this thing is quite impressive and definitely worth it!Pros: Well built. Quality construction...." Read more

"...this was not waterproof from the start as it's the most expensive component of the whole scooter. Another improvement would be the light...." Read more

"...I did some research and settled on this one as the best mix of price, range, advertised features, reviews, and availability...." Read more

519 customers mention306 positive213 negative

Customers are mixed about the quality of the scooter. Some mention that it's very well built, feels very solid, and is reliable. However, others say that the down mechanism is weak and will eventually break. They also gripe about the grabber that holds the handlebars to the scooter, saying that it scratches easily.

"...The box was perfect, and out of the box, the scooter and everything was awesome...." Read more

"...tire, and instead of finding a puncture, I found that the innertube itself was defective...." Read more

"...They even are decent on pavers. My biggest gripe is the quality of the grabber that holds the handlebars to the based...." Read more

"...but I think the set-up from the factory is perfect & adds stability when braking in turns.Speed...." Read more

287 customers mention115 positive172 negative

Customers are mixed about the performance of the scooter. Some mention that it works very well, is easy to use, and solves the last mile problem nearly perfectly. However, others say that it has never worked and has a built in anti lock braking system.

"...The app absolutely sucks and is useless. It has never worked and I wish that Xiaomi had created an entirely different app for the M365 instead of it..." Read more

"...been 1-year and 2 months since I bought this scooter, and it is still working good, not great, but good...." Read more

"...can set your tail light to be "always on", but the app isn't really useful for much else, so personally, I wouldn't worry if you have..." Read more

"...In general the scooter has been problem free. I've learned what parts need oiled for silent ride...." Read more

286 customers mention180 positive106 negative

Customers are mixed about the speed of the outdoor recreation product. Some mention it's very fast, while others say that it has a decent speed and range. The battery charges quickly, and it saves a lot of time. However, some say that the acceleration is not great, and going up hills is real slow. The throttle can be a bit jerky at first, and the bike slows down a little after 50% battery.

"...When the scooter is first charged, it is blazing fast. By the time the battery drops to 50%, the scooter is just much slower and less powerful...." Read more

"...Speed. In standard mode the top speed of 15 mph is great and I don't think you want to go over that with 8 1/2 inch wheels...." Read more

"...It doesn't mean you can't ride it but you won't get full speed always - maybe 1-2 mph slower on hills...." Read more

"...The range leaves much to be desired, but it charges quickly; allegedly twice as fast as any other scooter in its price range...." Read more

224 customers mention91 positive133 negative

Customers are mixed about the battery life of the outdoor recreation product. Some mention that it holds up well, while others say that it drains the battery.

"...The 18.6 "long-range" battery is not that accurate. I ride about 4 miles to work and then 4 miles back...." Read more

"...The battery life was pretty good, but not impressive...." Read more

"...After two weeks, the battery life has dropped considerably...." Read more

"...The battery life is amazing and I'm constantly getting compliments on how great it looks and questions on how it rides...." Read more

157 customers mention103 positive54 negative

Customers are mixed about the ease of assembly. Some mention the scooter is solid and very straight forward in terms of use, it's manageable at 27lbs, and the controls are easy to use. However, other customers say that they are difficult to install, too rough installing the innertube, and it was a pain to fit all that back together.

"...Assembly is quick right out of the box, and it came 3/4 charged. I was out for a test ride in under ten minutes...." Read more

"...or so to the shop, fold the handlebars and toss it in the back seat - so easy and no need to coordinated a ride with someone...." Read more

"...tire options on youtube & reading comments these seem nearly impossible to install and have a negative effect on speed and ride...." Read more

"...3. Green slime the tires as soon as get them. Easy, cheap and worthwhile to help with small leaks...." Read more

137 customers mention15 positive122 negative

Customers are dissatisfied with the flatness of the tires. They mention that the tires go flat easily, and the scooter is too prone to getting flat tires.

"...The back wheel suffered a flat. It’s nice that they send along an extra two tires, with inner tubes...." Read more

"...experience for me and everyone else on the bus, as the handle bars do not fold flat with the body, but still stick out to the sides...." Read more

"...I would give this 5 stars except for the fact that you MUST upgrade your folding mechanism...." Read more

"...NEGATIVES:- One immediate issue you'll face is FLATTENED TIRES-..." Read more

Best Scooter for a Commuter
5 Stars
Best Scooter for a Commuter
UPDATE FEBRURARY 2020:It has been 1-year and 2 months since I bought this scooter, and it is still working good, not great, but good. I've upgraded to another, powerful brand but this will be my forever backup/first decent e-scooter.Here are some takeaways throughout my 1 year of riding/owning the Xiaomi M365:1. Before riding it for 5 miles or longer, adjust your brakes, pump your tires properly, prepare your scooter first by getting all the necessary 'mods' to keep your ride safe, as well as making your e-scooter last a long time like mine. What sort of mods you ask or how do I change the brakes? YouTube it. There's a TON of videos for this scooter.2. DO NOT do tricks on this e-scooter. In fact, don't ever do ANY tricks on ANY electric scooter. Even the rental ones. Save that for those those razor kick scooter. This scooter, and all the other e-scooters are NOT made for bunny hops, bar spin,etc. Either you're asking for injury, or you'll break your scooter in no time.3. Wear a helmet. I know it doesn't seem stylish or 'cool' but who cares! 15 - 15.5mph doesn't seem fast, you gotta imagine this. You're running outdoors at a speed of 6mph and you accidentally trip. Hurts doesn't it? Now multiply 6mph running speed to 2.5 and at a stationary, standing position, with your center of gravity out of wack, with your head being the 'heaviest'. Imagine you fall. Above your neck line, specifically, your head will go first, no matter what angle. Trust me. I've fallen twice on two different ways (intentionally), and my head was always first to go down. On my new scooter that goes at a speed of 30mph. I've fallen once (unplanned) and I got a minor concussion, but luckily, I was wearing a helmet, so always wear a helmet.4. Always clean and check your scooter after each ride when you get home. I find that Xiaomi M365 scooters almost always has some loose screws or plastic piece somewhat cracking weekly (in my experience) after 3 months, but there's plenty, cheap spare parts you can purchase here on Amazon or other websites.. Also, as you ride more (i.e. 1000+ miles like me) The pole of the scooter will get loose and the screws that holds it together will break or get loosed. Even if you have the 3D printed vibration dampener installed. Only replacement is to bolt in a new screw or buy a new folding pole.5. The tires will be hard to remove and put in once you get a flat. Don't give up! Research and find videos on YouTube. However, I do recommed that once you get a flat, to change your tire to a solid tire for both front and back, this way, you will never have to worry about a flat. The rides will get bumpier, but you'll get used to it.6. If you don't want to keep the stock firmware, you can firmware mod to go at a speed of 17 - 18mph and brake harder. Mind you that Xiaomi Mi always has an update, and if you decide to revert back to stock firmware, you may brick your e-scooter.7. Ride safely and responsibly, follow your city laws/regulations and don't be one of those rogue e-scooter riders who causes chaos in the street.OLD REVIEW DECEMBER 2018:TL;DR: Buy it. It's worth it, especially if you're new to e-scooters like me and want to own one instead of rent.Overall, I am happy I made the impulse purchase with this scooter! I live in Seattle where E-Scooter from Lime, Bird, Uber, Lyft, etc. have not (yet) been approved which is a bit funky, but I wish it gets approved soon for us in this city. First thing first, I am 5'8" 157 lbs., but with work backpack, jacket, food, water, I'm about 160 lbs.Anyway, I hope you can all visualize this review:The box was perfect, and out of the box, the scooter and everything was awesome. The spare tires were there as well as the little tube connector thing to inflate your tires, manual, charger, was all there. A simple assembly of the neck area of the steerin handle will bring the scooter to a workable stage. I powered it on to make sure it's working (turns on)I did NOT take it for a joy-ride right after assembling it as it's raining very often here in Seattle, and when I got it, I didn't ride it for 4 or 5 days due to the fact that it's raining. Also, I had a bad experience with my Walmart bought e-scooter due to my stupidity, so I took the necessary steps to make this e-scooter as durable and element resistant the best I can (in my opinion of course).The IP rating is IP54 (or 55?), and that doesn't make it water resistants like our Samsung or Apple smartphones. This got me thinking--what if I can make it SLIGHTLY water resistant? I bought a water resistant sealing tape (I used Gorilla Repair Tape) and taped all over the bottom part where the battery compartment cover is located. I then tape other necessary and what I believe may be "exposed to the elements" such as the display cover/power button, the LED Light, under the mudguard brake light where there is a brake wire (had to unscrew this) and the part where the neck area needs to be assembled.After those were done, I feel confident it's "water-resistant" enough since I covered most of the parts where water or dust can possibly sip in over time. I scoured YouTube to find some other mods that people do, such as buying a 3D printed anti-vibration material that can be easily inserted at the folding mechanism.. I then also bought a Slime tube sealant and applied it for both front and rear wheel, since apparently it will almost prevent punctures of the e-scooter's air filled tire. After all these mods, I feel "good" enough that I did a better job in preparing this scooter to be (almost) my daily ride from home to work and back.One last thing I did was the brake disk and brake pads alignment, as well as tigthtening the brake. Everytime I turn the rear wheel, the brake disc rubs agains the pads, and I feel like the brake was kind of weak. If you don't know how to do a brake disk/pads alignment, YouTube has some tutorials on how to do it. It's basically almost the same as a bike.Now for the moment of truth! Since it stopped raining, I finally got the chance to truly test it out and ride it from home to work which is about 5 miles with steep hills, bumpy and winding road, and rough winds. Note that you need to download the Mi Home app on your smartphone to get the stats like speed, battery life, and other necessary controls.. YouTube those on how to do it.For my ride, my top speed was 20mph downhill on a very long, steep downhill from my place. Throughout my ride 5 mile ride, I was sitting between 15 - 15.5mph, which is true to what was mentioned. The battery life was pretty good, but not impressive. I was able to ride it from 91% (since I forgot to charge it overnight) and got to work with 30% remaining. However, I think this is because of these factors: It was at 91% charged, I'm 160 lbs. (work backpack, water, food, etc.), rode it on various degree of rolling hills, it was windy, and I was at full-speed for majority of my ride. I also had my LED light turned on throughout my ride and the scooter connected to my phone via bluetooth for stats.Overall, I am happy with my purchase, and this e-scooter truly lived up to my expectation. I was even able to pass some bikers during my ride which was awesome!
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Top reviews from the United States

Reviewed in the United States on December 19, 2018
Customer image
5.0 out of 5 stars Best Scooter for a Commuter
Reviewed in the United States on December 19, 2018
UPDATE FEBRURARY 2020:

It has been 1-year and 2 months since I bought this scooter, and it is still working good, not great, but good. I've upgraded to another, powerful brand but this will be my forever backup/first decent e-scooter.

Here are some takeaways throughout my 1 year of riding/owning the Xiaomi M365:

1. Before riding it for 5 miles or longer, adjust your brakes, pump your tires properly, prepare your scooter first by getting all the necessary 'mods' to keep your ride safe, as well as making your e-scooter last a long time like mine. What sort of mods you ask or how do I change the brakes? YouTube it. There's a TON of videos for this scooter.

2. DO NOT do tricks on this e-scooter. In fact, don't ever do ANY tricks on ANY electric scooter. Even the rental ones. Save that for those those razor kick scooter. This scooter, and all the other e-scooters are NOT made for bunny hops, bar spin,etc. Either you're asking for injury, or you'll break your scooter in no time.

3. Wear a helmet. I know it doesn't seem stylish or 'cool' but who cares! 15 - 15.5mph doesn't seem fast, you gotta imagine this. You're running outdoors at a speed of 6mph and you accidentally trip. Hurts doesn't it? Now multiply 6mph running speed to 2.5 and at a stationary, standing position, with your center of gravity out of wack, with your head being the 'heaviest'. Imagine you fall. Above your neck line, specifically, your head will go first, no matter what angle. Trust me. I've fallen twice on two different ways (intentionally), and my head was always first to go down. On my new scooter that goes at a speed of 30mph. I've fallen once (unplanned) and I got a minor concussion, but luckily, I was wearing a helmet, so always wear a helmet.

4. Always clean and check your scooter after each ride when you get home. I find that Xiaomi M365 scooters almost always has some loose screws or plastic piece somewhat cracking weekly (in my experience) after 3 months, but there's plenty, cheap spare parts you can purchase here on Amazon or other websites.. Also, as you ride more (i.e. 1000+ miles like me) The pole of the scooter will get loose and the screws that holds it together will break or get loosed. Even if you have the 3D printed vibration dampener installed. Only replacement is to bolt in a new screw or buy a new folding pole.

5. The tires will be hard to remove and put in once you get a flat. Don't give up! Research and find videos on YouTube. However, I do recommed that once you get a flat, to change your tire to a solid tire for both front and back, this way, you will never have to worry about a flat. The rides will get bumpier, but you'll get used to it.

6. If you don't want to keep the stock firmware, you can firmware mod to go at a speed of 17 - 18mph and brake harder. Mind you that Xiaomi Mi always has an update, and if you decide to revert back to stock firmware, you may brick your e-scooter.

7. Ride safely and responsibly, follow your city laws/regulations and don't be one of those rogue e-scooter riders who causes chaos in the street.

OLD REVIEW DECEMBER 2018:

TL;DR: Buy it. It's worth it, especially if you're new to e-scooters like me and want to own one instead of rent.

Overall, I am happy I made the impulse purchase with this scooter! I live in Seattle where E-Scooter from Lime, Bird, Uber, Lyft, etc. have not (yet) been approved which is a bit funky, but I wish it gets approved soon for us in this city. First thing first, I am 5'8" 157 lbs., but with work backpack, jacket, food, water, I'm about 160 lbs.

Anyway, I hope you can all visualize this review:

The box was perfect, and out of the box, the scooter and everything was awesome. The spare tires were there as well as the little tube connector thing to inflate your tires, manual, charger, was all there. A simple assembly of the neck area of the steerin handle will bring the scooter to a workable stage. I powered it on to make sure it's working (turns on)

I did NOT take it for a joy-ride right after assembling it as it's raining very often here in Seattle, and when I got it, I didn't ride it for 4 or 5 days due to the fact that it's raining. Also, I had a bad experience with my Walmart bought e-scooter due to my stupidity, so I took the necessary steps to make this e-scooter as durable and element resistant the best I can (in my opinion of course).

The IP rating is IP54 (or 55?), and that doesn't make it water resistants like our Samsung or Apple smartphones. This got me thinking--what if I can make it SLIGHTLY water resistant? I bought a water resistant sealing tape (I used Gorilla Repair Tape) and taped all over the bottom part where the battery compartment cover is located. I then tape other necessary and what I believe may be "exposed to the elements" such as the display cover/power button, the LED Light, under the mudguard brake light where there is a brake wire (had to unscrew this) and the part where the neck area needs to be assembled.

After those were done, I feel confident it's "water-resistant" enough since I covered most of the parts where water or dust can possibly sip in over time. I scoured YouTube to find some other mods that people do, such as buying a 3D printed anti-vibration material that can be easily inserted at the folding mechanism.. I then also bought a Slime tube sealant and applied it for both front and rear wheel, since apparently it will almost prevent punctures of the e-scooter's air filled tire. After all these mods, I feel "good" enough that I did a better job in preparing this scooter to be (almost) my daily ride from home to work and back.

One last thing I did was the brake disk and brake pads alignment, as well as tigthtening the brake. Everytime I turn the rear wheel, the brake disc rubs agains the pads, and I feel like the brake was kind of weak. If you don't know how to do a brake disk/pads alignment, YouTube has some tutorials on how to do it. It's basically almost the same as a bike.

Now for the moment of truth! Since it stopped raining, I finally got the chance to truly test it out and ride it from home to work which is about 5 miles with steep hills, bumpy and winding road, and rough winds. Note that you need to download the Mi Home app on your smartphone to get the stats like speed, battery life, and other necessary controls.. YouTube those on how to do it.

For my ride, my top speed was 20mph downhill on a very long, steep downhill from my place. Throughout my ride 5 mile ride, I was sitting between 15 - 15.5mph, which is true to what was mentioned. The battery life was pretty good, but not impressive. I was able to ride it from 91% (since I forgot to charge it overnight) and got to work with 30% remaining. However, I think this is because of these factors: It was at 91% charged, I'm 160 lbs. (work backpack, water, food, etc.), rode it on various degree of rolling hills, it was windy, and I was at full-speed for majority of my ride. I also had my LED light turned on throughout my ride and the scooter connected to my phone via bluetooth for stats.

Overall, I am happy with my purchase, and this e-scooter truly lived up to my expectation. I was even able to pass some bikers during my ride which was awesome!
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4 people found this helpful
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Reviewed in the United States on November 4, 2018
2 people found this helpful
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