Top critical review
1.0 out of 5 starsphone is not what it seems
Reviewed in the United States on September 23, 2019
first, the transfer of information from old phone to new phone was unclear as you have to connect to WiFi to do so, except you have to connect to the other phones WiFi. poor instructions there. spent an hour trying to do this until i realized Samsung just doesn't tell you what needs to be done. next, the mail, text messaging, and contacts is kinda confusing. i suppose if you use it long enough you'll get used to it but it really is a terrible system.........it seems each manufacture has a way of making life hard on you. just like us mail, there should be a common way to deliver don't you think? brand a is not better then brand b etc..... i also didnot like the fact that a lot of USB devices are not supported such as microphones and such. great, i can pair an x box controller to it, except i don't use x box or PlayStation. i use pc for gaming. i do use a lot of multi track recording apps though. so if tou like on site recording this aint for you. ok so great, it has a stylus. i can draw and paint which i do in real life. lets face it, this is for people who aspire and not anyone who would take it seriously. good idea though. thing is, now a days most phone manufactures are headed this direction which makes this kinda unnecessary. i can speak in to most phone and it translates text better. i do like being able to write notes in hand writing and using a pencil, but for the future this just isn't logical or needed considering kids in school don't even need to learn to think anymore if you can grasp the future of education. this phone really doesn't have anything special to offer. its a 1000$ phone just like all the others and does all the same things all everything else on the market. big screen big deal, Cary your laptop if you need a big screen. do your self a favor, a smaller phone will do everything this does and for less money. dont be a victim of marketing and get the latest greatest bs out ther. you can even get a used phone with a new battery for half the price of this garbage. lat, amazons return and refunds take for ever. once they have your money they send you through hoops and make you wait for any results. this is the second time i have had to deal with a refund like this and the last time i was repeatedly lied to just keep me in check while they took their time. terrible policies and wait times including the automated phone system. redundant questions in an attempt to route your call that just goes to a general customer service rep that asked all the same question all over gain and then goes through a scripted response that left me feeling more or less like a tool and number. nothing personal here, just makes you feel like a robot. thanks for another under par experience amazon. you've ruined my Seattle neighborhood and rent, parking, and food costs have gone through the roof while i struggle to pay for a phone that isn't even worth it.
