Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
the sleeve itself is really nice. doesnt have a cheap feel to it and this is the only reason it gets the two stars. this is not designed for 13 inch computer. if I had a 15 inch computer would probably give a five star. there is just way to much room in the sleeve. when I pick it up, I can feel the computer slide around inside. they were lazy and rebranded the one for a 15 inch computer instead of making it the right way.
I'm just confused. The packaging all says 13" air, but they're a solid inch of extra space on all sides. Its absolutely absurd. Not even close to a good fit.
