I have adult onset allergies that can be severe, and during the pandemic my allergist that gives me my weekly allergy shots for immunotherapy has been shut down for months. I have the smaller heat and cool machine for my bedroom and it really improved my sleep, as long as I avoid long term exposure (24-48 hours) to most of my allergies I just have to maintain keeping them out of the air as best I can. I also now work from home so I am always in this environment.
So now that the backstory is out of the way. There were already pretty lofty expectations for this, since like I said I already have another Dyson machine, and give the price tag for this as well. First impressions were pretty good, it was a real nice surprise to see how the vents are located and such.
Then the linking of the machine to the app completely stopped me. There was some issue where they would not link, even after multiple soft resets of the machine and deleting the app, restarting my phone, and then reinstalling it. I was in a chat with customer service after this went on for like 4 hours, and then of course it suddenly recognized and worked after about 30 minutes of troubleshooting with them. I do want to be clear here though, yes it was frustrating that I couldn't use my phone but the machine was still functioning I just had to use the factory remote.
Since then literally 0 problems. App works fine and the filters still going strong. I use it to cool my living room which has cathedral ceilings and a loft and my kitchen I'd say it's about 800-1000 sf. Having been living and working and existing in my home this whole time I think it's wonderful. Sleep mode makes it super quiet and you can set a schedule as well. I leave it on auto all day except when it tries to turn itself up because the AQI went up and it's blowing out the back. When that happens I really feel like it's overworking the machine to be at full power blowing out the back like that all the time, so sometimes I'll turn it down to like 2 or 1 and then swap the air to th front and turn on the pivot. You can do all that on your phone as well. So it's getting two stars in the "easy to use" category for almost having to return the machine over software issues, everything else including overall rating is 5 stars though. Lovely machine.
There is a newer model of this item:
Dyson Purifier Cool™ TP07 Smart Air Purifier and Fan - White/Silver, Large
$543.54
(345)
Only 2 left in stock - order soon.
$543.54
(345)
Only 2 left in stock - order soon.
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This Item  Dyson Pure Cool, TP04 - HEPA Air Purifier and Tower Fan, White/Silver |  |  |  |  |  | |
| Price | Currently unavailable. | $525.43 | -29% $49.99 List: $69.99 | -31% $69.96 List: $100.99 | $119.99 | -15% $84.95 List: $99.99 |
| Delivery | — | Get it as soon as Friday, May 17 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 |
| Customer Ratings | ||||||
| Easy to use | ||||||
| Noise level | ||||||
| Sleep mode | ||||||
| Value for money | ||||||
| Timer function | ||||||
| Sold By | — | AmericaMart | Aroeve Direct | Tallber | Aroeve Direct | Amazon.com |
| filter type | HEPA | HEPA | HEPA | 3 in 1 Filter | HEPA | 3 in 1 filtration |
| floor area | 999 square feet | 500 square feet | 215 square feet | 1076 square feet | 1095 square feet | 1095 square feet |
| control method | application | remote | touch | touch | touch | touch |
| power source | Corded Electric | — | ac | ac | ac | AC |
| particle retention size | 0.3 micron | — | 0.3 micrometer | — | 0.3 micrometer | 0.3 micron |
| noise level | 48 decibels | — | 22 decibels | 22 decibels | 25 decibels | 24 decibels |
Reviews with images
Replacement sent after 1st unit broke after 6 months
Update: changing back to 4 stars. Suddenly a new unit arrived at my doorstep. I was not expecting a replacement, but very happy they sent one. I sent the old one back. Not sure why they weren’t clear on the process. I was expecting to have to send old unit back first before I would get new working unit. Pleasantly surprised.After 6 months, the air filter just stopped and exclamation point appeared on screen. After many messages with terrible customer support which amounted to unplugging and waiting various amounts of time they offered me a 20 percent discount of full price of new air filter machine. I’ve had Blueair filters last 15 years. My Dyson vacuum cleaner died after a year. I will never buy another Dyson product again. It’s a rip off and just design first and quality last.
Top reviews from other countries
Esther Campuzano
I should’ve bought it a year ago!
Reviewed in Canada on July 6, 2020
