Standing screen display size | 10.1 Inches |
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Average Battery Life (in hours) | 5 days |
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Ships from: Amazon Sold by: Denis Goods and Services
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Ships from: Amazon Sold by: Denis Goods and Services
Portal from Facebook. Smart, Hands-Free Video Calling with Alexa Built-in (Gen 1)
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Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Recommended Uses For Product | Indoor, Office, Desk, Kitchen |
Brand | |
Model Name | 899-00018B-10 |
Connectivity Technology | Wireless |
Indoor/Outdoor Usage | Indoor |
About this item
- Move and talk freely with Smart Camera: With Smart Camera, you don’t have to worry about being out of frame. Whether you’re moving around the kitchen, prepping dinner or chasing the kids through the living room, Smart Camera adjusts to follow the action. And as more people enter a room, Smart Camera automatically widens to keep everyone in view, so you don’t miss a moment
- Private by design: Facebook doesn't listen to, view or keep the contents of your Portal video calls. Calls on Portal are encrypted, so conversations stay between you and those you're calling. You can also completely disable the camera and microphone with a single tap, or block the camera lens with the camera cover provided
- Connect with friends, even if they don't have Portal: Easily call friends and family on Messenger — calls can be made seamlessly to and from smartphones and tablets. And you can bring up to six other people into a group call
- Alexa built-in: Portal has Alexa built-in, so you can ask a question, set a timer, add items to your shopping list, control your smart home or more. Just ask
- Experience more together: With Portal, story time will never be the same. With music, animation and augmented reality effects, Portal lets you become some of your children’s favorite characters as you read along to well-loved stories. And if friends or family also have Portal, you can listen to your favorite music together as if you were in the same room, without delays or feedback
- Stay close with Superframe: When you’re not in a call, Portal can display your Facebook photos and videos. You can also see when your closest contacts are available to connect, and get birthday reminders
- Active Facebook account required for product use. Wireless-Wi‑Fi (802.11a/b/g/n/ac), Dual band MIMO (2.4GHz and 5GHz), Bluetooth 4.2 technology
Alexa Built-in
This PC has been certified by Amazon. With Alexa built-in, you can set reminders, see your calendar, control your smart home, and more.
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Product Description
Connecting through Portal feels like being in the same room, even when you’re far apart. Whether you’re moving around the kitchen or chasing the kids through the living room, Portal’s Smart Camera automatically adjusts to keep everyone in view. With Alexa Built-in, you can access thousands of Alexa skills hands-free. And you can make video calls to and from smartphones and tablets, so you can stay in touch even if friends and family don't have Portal. Portal also comes with unique experiences like Story Time, which lets you read along to well-loved stories with fun animation and augmented reality effects. And with Portal you can enjoy music, videos, news, games, and more from Spotify, Pandora, heart Radio, YouTube, CNN, and the Food Network. There is no monthly fee, Portal just needs to stay connected to a Wi-Fi network and AC power.
Product information
Technical Details
Brand | |
---|---|
Series | 899-00018B-10 |
Item model number | 899-00018B-10 |
Hardware Platform | Smartphone |
Operating System | Portal |
Item Weight | 2.68 pounds |
Product Dimensions | 9.84 x 3.68 x 8.2 inches |
Item Dimensions LxWxH | 9.84 x 3.68 x 8.2 inches |
Color | White |
Rear Webcam Resolution | 12 MP |
Batteries | 1 CR5 batteries required. |
Manufacturer | |
ASIN | B07HFWGBST |
Is Discontinued By Manufacturer | No |
Date First Available | October 8, 2018 |
Additional Information
Customer Reviews |
4.6 out of 5 stars |
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Best Sellers Rank | #1,238 in Computer Input Devices |
Warranty & Support
Feedback
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of use, reception, quality and picture quality of the security camera. For example, they mention it's simple to use, perfect for staying in touch with family and that it makes video chatting much easier. That said, opinions are mixed on performance, value, and Alexa compatibility.
AI-generated from the text of customer reviews
Customers find the security camera easy to use. They say it's simple to setup and use, with a simple UX. Customers also appreciate the seamless integration with Facebook and other social media platforms. Overall, customers say the product is a great addition to any home and brings a sense of peace to the user.
"...Not sure. One HUGE benefit has been the ease of use for my elderly parents. You just say "Hey Portal, Call ____" and it does!..." Read more
"Videoconferencing is extremely good, interface is simple enough for folks in their 70’s to call my daughter and see their great grandson...." Read more
"...Walk up, tap a photo, and you're calling.. the UX is very simple...." Read more
"...The camera cover is also a great security add and brings a sense of peace to the user...." Read more
Customers like the reception of the security camera. They mention that it's a wonderful experience communicating with their daughter every week, perfect to keep them in touch, and makes video chatting much easier and less awkward than using their phone or iPad. They also say it'll connect people and is superior to video chats via Skype or on the phone.
"...It's superior to video chats via Skype or on the phone...." Read more
"...I would definitely recommend this! Makes video chatting much easier and less awkward than using your phone or iPad...." Read more
"...We love that we can both be in the video chat and not trying to squeeze in on the phone one...." Read more
"...Voice commands simplify the connection process. The Portal can connect easily to phones and tablets running Messenger...." Read more
Customers are satisfied with the quality of the security camera. They mention that it is an outstanding device, well thought out, and easy to use. They also appreciate the great picture and call quality.
"...and sure this device will be improved as time goes on-- but this thing is GOOD...." Read more
"This product is actually really impressive. My parents first got one to chat with my niece, who is a toddler and running all over the place...." Read more
"...The Portal enables good quality video calling, with a camera that tracks you as you move around the room, and it does this very well...." Read more
"...But for what it is, it’s surprisingly good. My parents love theirs and it allows us to see infants/toddlers grandchildren as they slowly move about...." Read more
Customers are satisfied with the picture quality of the security camera. They mention that the picture is clear, high quality, and easy to use. The display resolution quality is good, and the size is convenient for small spaces. The picture frame is a nice feature, and you get a great view of the person to whom you're talking to.
"...is SOOOO much better (no struggling to hear)... the image weirdly clear and sharp (how do they do that?)......" Read more
"...Picture frame is nice feature. The other apps are lacking, mainly due to the platform. Screen keyboard is slow because of the angle...." Read more
"...Picture quality seems way clearer than what we used to use (Facebook Messenger on iOS).. and selfishly I love being able to see my nieces and..." Read more
"...As far as the call quality, if you are in good WiFi, the quality is excellent!!..." Read more
Customers are satisfied with the sound quality of the security camera. They mention that the sound is great, the picture is clear, and the audio is amazing. The built-in speakers allow them to play music that sounds great. Some say that the screen is large and clear enough that they can see everyone well.
"...The sound quality is SOOOO much better (no struggling to hear)... the image weirdly clear and sharp (how do they do that?)......" Read more
"...She has bad vision, but the screen is large and clear enough that she can see everyone well...." Read more
"...The speaker quality is actually pretty good.My biggest problem is that it is not portal...." Read more
"...Great job! Call qualities are great. Some of the Portal voice features and integrations are half-baked...." Read more
Customers are mixed about the performance of the security camera. Some mention it works well, while others say it doesn't work. Some say it works great for video chat, while other say it's not functional.
"Videoconferencing is extremely good, interface is simple enough for folks in their 70’s to call my daughter and see their great grandson...." Read more
"...Microphone works great.Edit: 1 yr later. I took off 1 star because it is annoying that the portal always needs to be plugged in to use...." Read more
"Slideshow doesn't work and there is no help available (now in both of my portals old and brand new)." Read more
"...We can all three get on one call, the picture is so clear, much better than FaceTime...." Read more
Customers are mixed about the value of the security camera. Some mention that it's well worth the cost, saves on plane fare, and has reasonable features. However, others say that it wasn't worth the money, loses internet connection all the time, and is useless.
"...The price wasn't so bad but because you are limited what you can do it could be less...." Read more
"...Price is a bit much, but it’s very easy to install (my 70+ year old parents did it in just a few seconds)." Read more
"...Overall, I think the device is good and is worth investing (especially for discounted price of around $150) if you have a relative who is scared of..." Read more
"...I got only $ 218.22 back and did not get full money back. I need all my money back...." Read more
Customers are mixed about the Alexa compatibility of the camera. Some mention that it works great with Alexa, while others say that it's useless with integration and doesn't work well.
"...It does Alexa, for what that’s worth - cool when it works, frustrating when it repeatedly won’t. Picture frame is nice feature...." Read more
"...There are dozens of other problems, such as the inability to configure the Alexa instance, and Facebook has done nothing to address any of them...." Read more
"...Portal automatically recognizes people and zooms, turns and adjusts on its own, to show a better view of the people in action...." Read more
"...We really enjoy this device for sharing with them. The Alexa integration stinks. It will function the same as an Echo Dot - sound only...." Read more
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It’s not a tablet, so you can’t type with your thumbs. It has no battery and it’s not portable. So it’s a lot like a baby monitor, except the video is immersively good. It’s telepresence, you’re about 30% “there”, which is amazing when you’re actuallt 2000 miles away. It was intermittently choppy at my dad’s with his spotty 1.5mbps dsl, but it always worked way better than Skype or FaceTime.
- I bought one for the grandparents - PERFECT grandparent gift. Walk up, tap a photo, and you're calling.. the UX is very simple. It's the first device that has been simple enough that my grandparents feel empowered to initiate video calls.
- I bought one for my sister with young kids - they LOVE story mode and also all of the built-in effects/costumes. Picture quality seems way clearer than what we used to use (Facebook Messenger on iOS).. and selfishly I love being able to see my nieces and nephews so much more clearly.
- I bought one for my parents.. they love it. Finally they can both fit in the screen, unlike when they were always trying to awkwardly hold their iPhones in selfie mode before.
I am not affiliated with Facebook in any way, and I'll admit, I wish some other company had invented this product. But this whole thing works so well for my family because it's built on top of Facebook Messenger (which is what we already used to message each other)... and it means we can answer video calls on our phones, laptops, etc. if we're not at home and near the Portal.
Small things I wish were better:
- It has Alexa but doesn't work with the Ring doorbells
- The photo slideshow mode is ok, but didn't surface a lot of gems (personally I wish it drew from Google Photos)
- The first day she got it, my nephew went wild and called all of my sisters facebook friends.. she wishes there was a way to "lock it down" to family only
- My grandparents often can't hear their portal ringing in a multi-room house (once I had to call their phone to tell them to pick up on their Portal)
Edit: 1 yr later. I took off 1 star because it is annoying that the portal always needs to be plugged in to use. It can also be quite glitchy. There's not really a restart button. Just have to unplug and reboot. If you haven't used it for a long time, or you use it too much it's just really difficult and glitchy. Takes a bit to get it back to normal. Also when you're doing a call with multiple people it won't let you change/move your displays. The one that shows me is always blocking my family members, and if you're chatting with 3 other people one will take up half the screen and the other two each take up 1/4. It won't let you decide who takes up half the screen-- we'd always prefer it was my little neice who gets the bigger chunk. Sometimes it is sometimes it isnt.