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Portal Plus Black from Facebook. Smart, Hands-Free Video Calling with Alexa Built-in (UK Import)

Platform : Not Machine Specific
4.4 4.4 out of 5 stars 7,178 ratings
Black
Portal Plus
  • Smart video calling, with Alexa built in. Smart Camera keeps up with the action, so connecting with loved ones feels like being in the same room
  • Smart Camera pans, zooms and widens automatically, so you can move and talk freely while always staying in frame. And Smart Sound enhances voices while minimising unwanted background noise.
  • With Story Time, you can bring your children's favourite stories to life with music, animation and AR effects. And bring even more fun to calls with AR masks and more.
  • Easily video call friends and family on smartphones or tablets using Messenger or WhatsApp.* Add up to seven people to a group call with Messenger, or three with WhatsApp.
  • Control your smart home, play your favourite music, watch the news, get the weather, set a timer and more, hands-free. Just ask.
  • When you're not in a call, Portal+ can display photos from Facebook, Instagram and your phone's camera roll, give you birthday reminders and show you when friends are available to connect.
  • Clear and simple settings mean you're always in control. You can easily disable the camera and microphone, and video calls are always encrypted.
  • Portal+ has an array of 2" tweeters and a 4" woofer that create deep bass and rich hi-fi sound, whether you're in a call or listening to your favourite music.

Product information

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Portal

Portal Plus Black from Facebook. Smart, Hands-Free Video Calling with Alexa Built-in (UK Import)

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What's in the box

  • Portal Plus Black from Facebook. Smart, Hands-Free Video Calling with Alexa Built-in

    • Product Description

    Portal. Smart video calling with Alexa built in, and so much more. Portal's Smart Camera automatically pans and zooms to keep up with the action and Smart Sound enhances the voice of whoever's talking while minimising unwanted background noise, so connecting with loved ones feels like being in the same room, even when you're far apart. Portal can also display photos from Facebook, Instagram and your phone and with Alexa built in, you can control your smart home, get the weather, set a timer and more, hands-free. Screen images simulated. User experience may vary.

    Looking for specific info?

    Customer reviews

    4.4 out of 5 stars
    4.4 out of 5
    7,178 global ratings

    Customers say

    Customers like the ease of installation and picture quality of the video game hardware. They say the sound and picture are excellent and clear. They appreciate the discrete design and more visible information. However, some customers have reported issues with the cord compatibility, saying the power cable is not compatible for the US standard. Opinions are mixed on performance.

    AI-generated from the text of customer reviews

    8 customers mention8 positive0 negative

    Customers find the installation of the video game hardware to be easy. They mention that it's easy to set up, use, and connect.

    "Easy to set up. Works great. I’m now able to connect with my loved ones far away that was not available in the past. Completely satisfied." Read more

    "So easy to use, clear and perfect. Brings your distant family right into your living room...." Read more

    "Super easy to use. Works as advertised and shown on the demo videos...." Read more

    "The device is easy to set and install, and works perfectly. The main drawback for me is that it does not have the Facebook Live recording app...." Read more

    6 customers mention6 positive0 negative

    Customers are satisfied with the picture quality of the video game hardware. They mention that the sound and picture are excellent. Some say that the set up is easy to use and the picture is clear and perfect.

    "So easy to use, clear and perfect. Brings your distant family right into your living room...." Read more

    "I like the picture quality. The remote is not all that sensitive 😒 at times...." Read more

    "...Once on, the sound, picture quality and everything else works great, but because of the set up, which isn’t super simple, we haven’t used it as much..." Read more

    "Love this, we had the regular Portal but this is fantastic. Great picture,like they are in the room with you." Read more

    3 customers mention3 positive0 negative

    Customers appreciate the clarity of the video game hardware. They mention that it provides more visible information as to where your merchandise is coming from.

    "Discrete, but a bit of a pain to use, I imagined it would be one step to answer/operate, but this isn’t the case, calls always come through to my..." Read more

    "Clarity, Sound, options" Read more

    "More visible information as to where your merchandise is coming from!..." Read more

    3 customers mention3 positive0 negative

    Customers like the video game hardware as a window to family. They say it helps connect with family abroad and is a great gift for grandparents.

    "...Helps to connect with my family abroad...." Read more

    "Best gift for a grandparent." Read more

    "Easy basic set up, window to family..." Read more

    3 customers mention3 positive0 negative

    Customers are satisfied with the quality of the video game hardware. They mention that the portal is cool and the technology is beautiful.

    "Beautiful technology" Read more

    "The portal is cool, but it came with a European electric cord. Took awhile to find an adaptor and I really should have had to do that...." Read more

    "The portal is awesome! The delivery was a month late" Read more

    3 customers mention3 positive0 negative

    Customers are satisfied with the value of the video game hardware. They mention that it is fantastic value compared with other solutions, and inexpensive full follow cameras with excellent microphone and video.

    "...It's cheaper than an electronic picture frame - but has so many more functions - including showing your pictures...." Read more

    "...- Portal TV is truly fantastic value." Read more

    "These devices are inexpensive full follow cameras with excellent microphone and Video..." Read more

    13 customers mention9 positive4 negative

    Customers are mixed about the performance of the video game hardware. Some mention it works really well and is easy to install, while others say it has poor functionality, poor tech support, and does not work with FaceTime.

    "Easy to set up. Works great. I’m now able to connect with my loved ones far away that was not available in the past. Completely satisfied." Read more

    "So easy to use, clear and perfect. Brings your distant family right into your living room...." Read more

    "...It arrived at their house with a power chord that is not compatible with US outlets...." Read more

    "...Overall, it is an excellent gadget that helps to convert your TV into a phone and video conferencing tool. Helps to connect with my family abroad...." Read more

    5 customers mention0 positive5 negative

    Customers are dissatisfied with the cord compatibility of the video game hardware. They mention that the power cable is not compatible to a US standard, the product came from the UK with the wrong electrical plug, and that it came with a European electric cord.

    "There is a shortage in my plug in some time it works well and sometimes not . Otherwise I love it" Read more

    "The portal is cool, but it came with a European electric cord. Took awhile to find an adaptor and I really should have had to do that...." Read more

    "Product came from UK. Wrong electrical plug. Unable to return" Read more

    "Plug is not compatible for USA..." Read more

    Discreet though a little confusing
    5 Stars
    Discreet though a little confusing
    Discrete, but a bit of a pain to use, I imagined it would be one step to answer/operate, but this isn’t the case, calls always come through to my iPad and I have to ask the person at the other end if I can call them back after I have initiated this from the tv. Not quite what I expected in that respect.Once on, the sound, picture quality and everything else works great, but because of the set up, which isn’t super simple, we haven’t used it as much as we thought we would. I probably wouldn’t buy again, it’s not a cheap option.
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    Top reviews from the United States

    Daniel J. Pennings
    5.0 out of 5 stars It’s great.
    Reviewed in the United States on September 13, 2023
    Style: BlackSize: Portal TVVerified Purchase
    Easy to set up. Works great. I’m now able to connect with my loved ones far away that was not available in the past. Completely satisfied.
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    Raven7
    5.0 out of 5 stars AMAZING
    Reviewed in the United States on June 17, 2023
    Style: BlackSize: PortalVerified Purchase
    So easy to use, clear and perfect. Brings your distant family right into your living room. Calls connect without any problems, and links instantly with all my apps.

    Can't understand why it's so unknown. Most people have no idea what you are talking about. I bought several for my relatives, and they were enthralled. It's cheaper than an electronic picture frame - but has so many more functions - including showing your pictures.

    Just another perfect device from Facebook!
    3 people found this helpful
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    Susan Steward
    4.0 out of 5 stars It looks like it never shuts off like my first one did.
    Reviewed in the United States on April 12, 2023
    Style: BlackSize: PortalVerified Purchase
    I disliked that I wanted a portable one but I like it. Not enough about the port in the back of it by the speaker, what is that for?
    One person found this helpful
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    Becka
    5.0 out of 5 stars Easy basic set up, window to family
    Reviewed in the United States on June 11, 2023
    Style: BlackSize: PortalVerified Purchase
    I bought this for my Grandparents easing into technology, and living states away. My Grandma's quote, "I feel like I'm in your living room!" Now they're calling everyone in their contact list. They have only spoken to their grandson once or twice a year due to time difference and limited technology, now they have a way to call whenever they want.
    The Portal opened up a new world for them.
    One person found this helpful
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    Ben
    5.0 out of 5 stars User friendly. Sound and picture are excellent.
    Reviewed in the United States on February 4, 2022
    Style: BlackSize: Portal TVVerified Purchase
    I like the picture quality. The remote is not all that sensitive 😒 at times. It's durability especially when it falls down can mess up its configuration. Overall, it is an excellent gadget that helps to convert your TV into a phone and video conferencing tool. Helps to connect with my family abroad.
    One person found this helpful
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    MJewett
    5.0 out of 5 stars These devices are inexpensive full follow cameras with excellent microphone and Video
    Reviewed in the United States on December 4, 2022
    Style: BlackSize: Portal TVVerified Purchase
    I am using these in 3 locations for professional conferencing. The only issue is that there are no apps for business use. WhatsApp is dangerous and the business app they say to use is just a jungle of emails and marketing. I wish I could group call more than two at a time, it for 100.00 …. I’m not complaining!!

    I will be purchasing for home use as well!
    3 people found this helpful
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    Douglas jackson
    5.0 out of 5 stars The ease in connecting
    Reviewed in the United States on April 10, 2023
    Style: BlackSize: Portal TVVerified Purchase
    I have two of these however i can only connect one so thats an issue for me. Please advise.
    One person found this helpful
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    Benjamin Turbeville
    2.0 out of 5 stars Only worked a couple weeks
    Reviewed in the United States on December 6, 2023
    Style: BlackSize: Portal TVVerified Purchase
    After the first few weeks this thing started dropping calls for poor network. My network was strong every time. Must be something internal
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    Top reviews from other countries

    Translate all reviews to English
    Gerry
    5.0 out of 5 stars Tv portal
    Reviewed in Canada on March 14, 2023
    Style: BlackSize: Portal TVVerified Purchase
    Very happy with product nice to see your family on a big screen
    Report
    cAS
    3.0 out of 5 stars No tiene sopoete en mexico, 0!ayuda
    Reviewed in Mexico on April 14, 2022
    Style: BlackSize: Portal PlusVerified Purchase
    Al primer upgrade dejo de funcionar el touch, y soporte pide quelo envies a algun amigo a USA para dar soporte
    Report
    Amazon Customer
    5.0 out of 5 stars increíble para video llamadas
    Reviewed in Mexico on August 13, 2021
    Style: BlackSize: Portal TVVerified Purchase
    funciona increíble para video llamadas por zoom o por WhatsApp. es súper cómodo y la gente con la que hablas lo agradece
    Report
    Balasubramanian
    5.0 out of 5 stars Product by meta is amazing, works as expected.
    Reviewed in India on September 26, 2022
    Style: BlackSize: Portal TVVerified Purchase
    Product by meta portal TV is amazing, it works for messenger calls and whatsapp calls once configured without the need for mobile phone.
    this is useful for tech savvy people.
    company need to incorporate easy one touch button navigation for messenger or whats app call , esp for elderly people its very difficult to go through menus and sub menus and then activate the calling feature. inbuilt alexa doesnt work in indian setup atleast as on today, thats what i observed.
    over all product concept is good, but gaining momentum in India market is a challenge, unless improvement is made keeping the elderly non tech savvy ppl in view. best is mimic the phone functionality in this hardware for video calls via messenger and whats app. Pros: 1.excellent video clarity, 2.the camera follows the active person speaker 3. build quality is excellent. cons:1. lots of menus and submenus navigation 2. inbuilt alexa doesnt work in india 3.the adaptor says 12v and 20A = 240W, isnt laptop is better in power consumption ? around 65watts/hr?
    2 people found this helpful
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    chrismichaeluk
    5.0 out of 5 stars Brilliant
    Reviewed in the United Kingdom on March 14, 2021
    Style: BlackSize: PortalVerified Purchase
    This review is for the 10” portal. I wanted the portal tv but the reviews were shocking so I’m glad I got this.

    It’s absolutely outstanding.

    Dead easy to set up. Videos are on YTube to help you. Super quick. You do need a Facebook account and what’s app on your phone.

    You can put whatever photos you like on this. Off Facebook. Off Instagram or just off your phone via the portal app.

    The sound quality is outstanding as is the visual quality. Phone calls are clear.

    Alexa was a fiddle. It doesn’t work in British voice at all. I got the Alexa app and set up all my smart lights and sockets and cameras around the house. But like others report you have to change the language from English UK to English US. yes it means you’ve got an American talking to you all day but who cares. I get the portal to turn the tv on, the volume up or down, turn lights on and off, and I can view all the cameras around the house too.

    The storyline feature is a fun gimmick. Love it. You can use Zoom on this and Facebook live. Etc etc.

    Do your research before buying but trust me the portal 10” frame is great.
    5 people found this helpful
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