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Jaybird Vista 2 True Wireless Bluetooth Headphones With Charging Case - Premium Sound, ANC, Sport Fit, 24 Hour Battery, Waterproof Earbuds With Military-Grade Durability - Black

3.8 3.8 out of 5 stars 2,636 ratings

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$129.99 with 13 percent savings
List Price: $149.99

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Purchase options and add-ons

Brand Jaybird
Model Name Vista 2
Color Black
Form Factor In Ear
Connectivity Technology Bluetooth

About this item

  • Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ear.Specific uses for product : Sports and Exercise
  • ACTIVE NOISE CANCELLATION cuts out background noise so you stay in the zone and perform at your max.
  • PRODUCT NOTE: The earbuds include 3 sizes of interchangeable eargels. If the size of the earbud tips do not fit properly, change the earbud tips to ones that fit snugly in your ears to obtain the correct sound quality and call performance.
  • SURROUNDSENSE keeps you connected and aware of your surroundings. Wind-guarded mics monitor ambient noise so you can stay spatially aware without missing a beat.
  • EARTHPROOF DURABILITY IP68 waterproof, sweatproof, and dustproof, with MIL-STD 810G freeze, shock, and impact resistance..Note:If you face issue in Bluetooth connectivity please turn off the Bluetooth function for a couple of minutes, then turn it back on
  • PREMIUM SOUND 6MM milled drivers, Active Noise Cancellation, and customizable EQ profiles to own your sound.
  • SPORT FIT 3 sizes of interchangeable eargels let you find the most secure and comfortable fit for your active lifestyle.

Additional Details

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Buy this product as Renewed and save $58.28 off the current New price.

Jaybird Vista 2 True Wireless Noise Cancelling in-Ear Headphones (Renewed) (Black) $71.71 & FREE Shipping. Details
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From the manufacturer

Vista 2 product & feature overview
App overview

Vista 2 Comparison Table

Vista 2

Vista 2

Vista

Vista

TarahPro

Tarah Pro

Vista Nimbus Gray

Vista Gray

Customer Reviews
3.8 out of 5 stars
2,636
4.4 out of 5 stars
6,626
4.2 out of 5 stars
120
4.4 out of 5 stars
6,626
Price
$129.99 $19.95
Battery Life
8 Hours 6 Hours 14 Hours 6 Hours
Battery Reserve in Case
24 Hours 16 Hours - 16 Hours
Quick Charge
5 Min for 1 Hour 5 Min for 1 Hour 5 Min for 2 Hours 5 Min for 1 Hour
Sound Specs
6 MM Milled, ANC, AAC 6 MM Milled 6 MM 6 MM Milled
Safety
Surroundsense, Winddefense - Reflective Cord
Earbud Durability
IP68 - MIL, Sweatproof IPX7 - MIL, Sweatproof IPX7 - MIL, Sweatproof IPX7 - MIL, Sweatproof
Case Durability
IP54 Protective Case Protective Case - Protective Case
Fit
Eargel Eargel Switch Fit Eargel Eargel
Voice
2 Mics / Side 1 Mic / Side 1 Mic 1 Mic / Side
Seamless
Wireless Charging Case USB Charging Case Snaplock USB Charging Case
Easy Pairing
Open Case to Pair - -

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Jaybird Vista 2 True Wireless Bluetooth Headphones With Charging Case - Premium Sound, ANC, Sport Fit, 24 Hour Battery, Waterproof Earbuds With Military-Grade Durability - Black
Jaybird Vista 2 True Wireless Bluetooth Headphones With Charging Case - Premium Sound, ANC, Sport Fit, 24 Hour Battery, Waterproof Earbuds With Military-Grade Durability - Black
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Price-13% $129.99
List:$149.99
$99.95-37% $18.99
List:$29.99
$99.95$49.99-13% $69.99
List:$79.99
Delivery
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Customer Ratings
Sound quality
3.9
4.3
4.7
3.8
4.3
4.3
Battery life
3.7
4.7
4.7
4.4
4.4
4.3
Noise cancellation
3.5
3.7
4.3
3.6
3.9
3.9
Comfort
2.8
4.9
4.2
4.2
Sold By
AllSavings
alwayz-on-sale
BOLOXA Direct
Acoustic Sound Design Inc
AnkerDirect
AnkerDirect
connectivity tech
Bluetooth
Wireless
Wireless
Wireless
Wireless
Wireless
headphones form factor
In Ear
In Ear
Over Ear
In Ear
In Ear
In Ear
connector type
wireless
wireless
usb
USB Type C
noise control
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
cable feature
Without Cable
Without Cable
Without Cable
Without Cable
Without Cable
Without Cable
control type
Voice Control
Media Control
Media Control
Media Control
control
Volume Control
water resistance
waterproof
water resistant
water resistant
waterproof
water resistant
waterproof

Product guides and documents

What's in the box

  • Vista 2 Totally Wireless Sport Headphones
  • Secure-Fit Eargels: 1/2/3
  • Charge Case
  • USB C Charging Cable
  • Looking for specific info?

    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here

    Feedback

    Jaybird Vista 2 True Wireless Bluetooth Headphones With Charging Case - Premium Sound, ANC, Sport Fit, 24 Hour Battery, Waterproof Earbuds With Military-Grade Durability - Black

    Jaybird Vista 2 True Wireless Bluetooth Headphones With Charging Case - Premium Sound, ANC, Sport Fit, 24 Hour Battery, Waterproof Earbuds With Military-Grade Durability - Black


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    Product Description

    Jaybird Vista 2 Black.

    Sustainability features

    Sustainability features

    This product has sustainability features recognized by trusted certifications.

    Carbon impact

    Carbon emissions from the lifecycle of this product were measured, reduced and offset.

    As certified by
    Carbon Neutral Certified by SCS Global Services Carbon Neutral Certified by SCS Global Services

    Carbon Neutral Certified by SCS Global Services enables companies to demonstrate carbon neutrality for their products by reducing carbon emissions throughout their operations and offsetting their remaining carbon footprint through the purchase of carbon credits. SCS Global Services is a global leader in third-party environmental and sustainability verification, certification, auditing, testing, and standards development. SCS is a chartered Benefit Corporation, reflecting its commitment to socially and environmentally responsible business practices.

    Learn more about this certification

    Customer reviews

    3.8 out of 5 stars
    3.8 out of 5
    2,636 global ratings

    Customers say

    Customers like the fit of the headphones, saying they fit comfortably with very little moving. They also say the buds stay in their ear well during activity. However, some customers have reported issues with charging the buds. They say the case is very small and the bud won't charge at all. Customers also are disappointed with connectivity, and noise. They disagree on performance, quality, battery life, and sound cancellation.

    AI-generated from the text of customer reviews

    272 customers mention214 positive58 negative

    Customers like the fit of the headphones. They say that they fit comfortably with very little moving during running and CrossFit workouts, and that they stay in their ear well. They also say that the buds are held incredibly well inside the case, so even if the case does open the buds still stay in place.

    "...Right out of the box these locked in snug and don’t budge. The next closest was the Beats Fit Pro’s. These things have an amazing fit...." Read more

    "...These are the only buds that not only fit snuggly in my ears using the interchangeable pieces but are comfortable for LONG WEAR!..." Read more

    "...Time will tell, obviously. The powerbeats were very secure as well and also stood up to many months of wet, sweat and abuse.2. Sound...." Read more

    "...-great fit for me. very comfortable and they don't move around when running-ANC is real good, not as good as some others but works good..." Read more

    528 customers mention307 positive221 negative

    Customers have mixed opinions about the noise cancellation of the headphones. Some find the sound decent, the volume is loud enough, and the passive noise cancelling is good enough. They say it's very effective for wind noise, while others say that the wind noise is terrible and the setting picks up any little metallic twang sound.

    "...Personally, I don’t particularly care about that. The passive noise cancelling is good enough for me, so the ANC is just an added bonus...." Read more

    "...Stellar sound!..." Read more

    "...these keep playing with no issueCons-I can hear some wind noise with the ANC on or off. I just use for lifting and running...." Read more

    "...2. Sound. These sound really good. Better than the powerbeats. The powerbeats sounded adequate but had typical beats sculpting and boosting...." Read more

    335 customers mention157 positive178 negative

    Customers are mixed about the quality of the headphones. Some mention that they are very high quality, with a solid construction and waterproofing. However, others say that they have failed completely and are defective. They also say the sound quality is good but not top of the class.

    "...Durability - I knew Jaybird made good products as I've been buying their buds for years, but they have truly outdone themselves with the Vista 2 in..." Read more

    "...They were completely dead. Not a big issue...." Read more

    "...These offer both moderate passive sealing and fairly effective ANC.5. Design. These have a really sleek looking and elegant design...." Read more

    "...Between the constant connection issues(!), non-existent ANC, and occasional audio loss altogether, I understand why Jaybird is trying to give these..." Read more

    152 customers mention51 positive101 negative

    Customers have mixed opinions about the performance of the headphones. Some say that it works well, is durable, and has no issues. However, others say that they stopped working outright, the Jaybird app doesn't always work, and the Spotify app doesn’t play well.

    "...But the size 1 jackets don’t work either because they lack a fin, which means that there’s nothing attaching the ear bud to your actual ear...." Read more

    "...They have been rained on and dropped and still look, feel and work like new...." Read more

    "...Third: The Jaybird app doesn't always work...." Read more

    "...They stopped working on June 28..." Read more

    120 customers mention72 positive48 negative

    Customers are mixed about the battery life of the headphones. Some mention that it has great battery life, while others say that the location tracker drains the battery quicker. The case runs out of juice very quickly, and some customers report that the buds would remain on, dripping both batteries.

    "...Stellar sound!Great battery life - though, it should be noted that the battery life of the case and the phones themselves don't last..." Read more

    "...into before all of this was both of my buds would remain on, draining both batteries, even when one was still in the box and I was only using one in..." Read more

    "...Pros- small case that has wireless charging- great battery life-physical buttons. this is a must when sweaty...." Read more

    "...-Overall battery life. The case charging the earbuds, on top of the earbuds own charge, makes for a lot of available listening time...." Read more

    265 customers mention52 positive213 negative

    Customers have issues with the connectivity of the headphones. They say the earbuds have weird connection problems, the connection with their phone drops out, and the app connectivity issues can get annoying. They also say the charging connectors are imperfect and the slightest imperfection won't allow them to connect. Some customers also mention that the left ear won''t connect and the Bluetooth pairing function on these is rough.

    "...Secondly, the Bluetooth pairing. The Bluetooth pairing function on these is rough – they don’t pair seamlessly to ANY device without turning said..." Read more

    "...music interruptions from sensor feature, and app connectivity issues can get annoying when I'm just trying to get through a gym..." Read more

    "...Connection issues. Initially connecting and setting up was normal and okay...." Read more

    "...The App is nice. There are a lot of customizations that you can do to find what works best for you. It’s pretty straight forward and easy to use...." Read more

    156 customers mention19 positive137 negative

    Customers are dissatisfied with the charging of the headphones. They mention that the case is very small and the buds will not charge at all, or that the right earbud doesn't want to charge. They also say that the charging and battery are awful.

    "...iphone like magic but often one bud wouldnt connect or one bud would fail to charge properly. So annoying...." Read more

    "...The only cons I’ve found is sometimes the right earbud doesn’t want to charge...." Read more

    "...It's a little bigger (no biggie), but the buds don't always charge when you put them in...." Read more

    "...7. They do charge really slowly. The case pulls less the 0.1 amp at 5V, when is pretty low rate by modern standards...." Read more

    104 customers mention0 positive104 negative

    Customers are dissatisfied with the noise produced by the headphones. They mention that the first few wears were painful, the ear hook does hurt a little after a while, and extended use tends to get uncomfortable after a few hours. They also mention that there is loud static noise that makes the sound uncomfortable to keep using.

    "...on-device because Jaybird’s product is just completely not equipped for such a basic function...." Read more

    "...skip and hiccup periodically, obviously facilitating a less than ideal user experience. It was distracting and infuriating...." Read more

    "...The “tap” control mechanism for turning ANR on and off is really unreliable to activate...." Read more

    "...They are by no means unwearable and it probably just something to do with my ears but I do not know...." Read more

    Beat out Bose, Apple and Sennheiser hands down.  Best buds out there!
    5 Stars
    Beat out Bose, Apple and Sennheiser hands down. Best buds out there!
    Ok I'm somewhat of an audiophile and headphone connoisseur. I am not one of those people who buys a certain brand just because they love that brand. For example, I am an "Apple" person, but I don't care for AirPods at all. I use wireless Bose speakers in my home and Sennheiser for bluetooth over ear headphones but for buds I am super SUPER picky. While all of those brands are known for their high quality audio devices, having tried their offers in the "buds" department, JayBird Vista is the clear winner for several reasons. I owned the Jaybird Vista before these and recently upgraded to the Vista 2's after leaving my beloved Vistas on an airplane (they were still working perfectly after years of heavy use).I won't go into all the details but suffice it to say I have tried and compared all of these top of the line buds (my husband has Bose, my sister Apple, and I bought and sent back the Sennheiser) and in a head to head, JayBird provided the best experience;Stellar sound!Great battery life - though, it should be noted that the battery life of the case and the phones themselves don't last nearly as long as the original Vista's due to the ANC. This is to be expected of course, but it took some getting used to to train myself to charge them more regularly.Connectivity - Others have cited issues with this but I have had a FLAWLESS experience with connectivity. I use these with my iPhone 11 Pro, my Apple watch and my iPad Air 2. It remembers all of my devices and it's easy to switch between them like when I want to go for a walk but leave my phone at home and listen to a book or music on my apple watch. I have never had signal drop randomly and I get more than enough distance from the bluetooth.ANC/Surround sense - I love that my buds now have ANC, and it's pretty darn good for ear buds! I also love how easy it is to toggle between ANC and surround sense by tapping twice. That being said, I almost NEVER use them in surround sense mode because I just don't care for the sound. I love that it's there and it can most definitely come in handy in certain situations, but I just don't really use it.COMFORT! - This might be one of the biggest reasons I bought Vista vs any other brand. These are the only buds that not only fit snuggly in my ears using the interchangeable pieces but are comfortable for LONG WEAR! They are light weight, small and don't push, pull, tug or bother my sensitive inner ears at all! If comfort is your biggest driving factor, then you should buy these without question.Durability - I knew Jaybird made good products as I've been buying their buds for years, but they have truly outdone themselves with the Vista 2 in the "life proof" department. I wear these hiking, running, working out, in my sauna, etc. They have been rained on and dropped and still look, feel and work like new.Controls - I love the intuitive and customizable controls of these buds. They are very user friendly, as is the app.In summary, the Jaybird Vista 2 is at the very top of the industry standard when it comes to true wireless ANC earbud technology and the price is VERY fair for what you get. I seriously cannot recommend these enough!I sincerely hope this review has been helpful to someone else! And yes, I paid full price for them. Feel free to ask any questions!
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    Top reviews from the United States

    Reviewed in the United States on January 11, 2024
    Let me start out by saying that I was hesitant to buy these after reading a lot of the reviews that spoke of connectivity issues. After much thought, I decided to give them a shot. Glad I did. I’m very pleased so far.
    When it comes to earbuds, I’m primarily looking for two things: great sound quality for music and fit. The sound quality on these rivals any of the top brands I’ve tried (Jabra, Beats Fit Pro, and Bose QC II). I would put these with the best of them (after downloading the app and finding my favorite EQ’s). Straight out of the box is ok, but the app really makes these shine. As far as fit goes, I have one ear that must be weird because I always struggle to keep normal earbuds in my left ear. It’s been a constant frustration until these. Right out of the box these locked in snug and don’t budge. The next closest was the Beats Fit Pro’s. These things have an amazing fit. If you have trouble keeping normal earbuds in then you should give these a try.

    Can’t speak too much on call quality. Have only used them once on a call, but I didn’t have any issues nor did the person on the other end mention anything.

    Now, if you are primarily looking for the best ANC then these probably aren’t for you. It’s adequate at best and no where close to Bose or Sony. Personally, I don’t particularly care about that. The passive noise cancelling is good enough for me, so the ANC is just an added bonus.

    The App is nice. There are a lot of customizations that you can do to find what works best for you. It’s pretty straight forward and easy to use. My favorite part is the EQ’s. There are about 50 different preloaded EQ settings that people have created. It would be almost impossible to go through all of them and not find some settings that you like, but if you do then you can just create your own. Very cool.

    I spoke at the outset about the complaints of connectivity issues in some of the Amazon reviews. The only issue I had was when I first took them out of the box. They were completely dead. Not a big issue. I just threw them on the charger for a couple hours and bam, connected right up and have been running great ever since. Have only had these about a week, so I’ll update this at a later time if they start acting wonky but so far so good. In all, I’m very happy with these. Hope this helps anyone who might be considering these.
    Reviewed in the United States on August 2, 2021
    Ok I'm somewhat of an audiophile and headphone connoisseur. I am not one of those people who buys a certain brand just because they love that brand. For example, I am an "Apple" person, but I don't care for AirPods at all. I use wireless Bose speakers in my home and Sennheiser for bluetooth over ear headphones but for buds I am super SUPER picky. While all of those brands are known for their high quality audio devices, having tried their offers in the "buds" department, JayBird Vista is the clear winner for several reasons. I owned the Jaybird Vista before these and recently upgraded to the Vista 2's after leaving my beloved Vistas on an airplane (they were still working perfectly after years of heavy use).

    I won't go into all the details but suffice it to say I have tried and compared all of these top of the line buds (my husband has Bose, my sister Apple, and I bought and sent back the Sennheiser) and in a head to head, JayBird provided the best experience;

    Stellar sound!

    Great battery life - though, it should be noted that the battery life of the case and the phones themselves don't last nearly as long as the original Vista's due to the ANC. This is to be expected of course, but it took some getting used to to train myself to charge them more regularly.

    Connectivity - Others have cited issues with this but I have had a FLAWLESS experience with connectivity. I use these with my iPhone 11 Pro, my Apple watch and my iPad Air 2. It remembers all of my devices and it's easy to switch between them like when I want to go for a walk but leave my phone at home and listen to a book or music on my apple watch. I have never had signal drop randomly and I get more than enough distance from the bluetooth.

    ANC/Surround sense - I love that my buds now have ANC, and it's pretty darn good for ear buds! I also love how easy it is to toggle between ANC and surround sense by tapping twice. That being said, I almost NEVER use them in surround sense mode because I just don't care for the sound. I love that it's there and it can most definitely come in handy in certain situations, but I just don't really use it.

    COMFORT! - This might be one of the biggest reasons I bought Vista vs any other brand. These are the only buds that not only fit snuggly in my ears using the interchangeable pieces but are comfortable for LONG WEAR! They are light weight, small and don't push, pull, tug or bother my sensitive inner ears at all! If comfort is your biggest driving factor, then you should buy these without question.

    Durability - I knew Jaybird made good products as I've been buying their buds for years, but they have truly outdone themselves with the Vista 2 in the "life proof" department. I wear these hiking, running, working out, in my sauna, etc. They have been rained on and dropped and still look, feel and work like new.

    Controls - I love the intuitive and customizable controls of these buds. They are very user friendly, as is the app.

    In summary, the Jaybird Vista 2 is at the very top of the industry standard when it comes to true wireless ANC earbud technology and the price is VERY fair for what you get. I seriously cannot recommend these enough!

    I sincerely hope this review has been helpful to someone else! And yes, I paid full price for them. Feel free to ask any questions!
    Customer image
    5.0 out of 5 stars Beat out Bose, Apple and Sennheiser hands down. Best buds out there!
    Reviewed in the United States on August 2, 2021
    Ok I'm somewhat of an audiophile and headphone connoisseur. I am not one of those people who buys a certain brand just because they love that brand. For example, I am an "Apple" person, but I don't care for AirPods at all. I use wireless Bose speakers in my home and Sennheiser for bluetooth over ear headphones but for buds I am super SUPER picky. While all of those brands are known for their high quality audio devices, having tried their offers in the "buds" department, JayBird Vista is the clear winner for several reasons. I owned the Jaybird Vista before these and recently upgraded to the Vista 2's after leaving my beloved Vistas on an airplane (they were still working perfectly after years of heavy use).

    I won't go into all the details but suffice it to say I have tried and compared all of these top of the line buds (my husband has Bose, my sister Apple, and I bought and sent back the Sennheiser) and in a head to head, JayBird provided the best experience;

    Stellar sound!

    Great battery life - though, it should be noted that the battery life of the case and the phones themselves don't last nearly as long as the original Vista's due to the ANC. This is to be expected of course, but it took some getting used to to train myself to charge them more regularly.

    Connectivity - Others have cited issues with this but I have had a FLAWLESS experience with connectivity. I use these with my iPhone 11 Pro, my Apple watch and my iPad Air 2. It remembers all of my devices and it's easy to switch between them like when I want to go for a walk but leave my phone at home and listen to a book or music on my apple watch. I have never had signal drop randomly and I get more than enough distance from the bluetooth.

    ANC/Surround sense - I love that my buds now have ANC, and it's pretty darn good for ear buds! I also love how easy it is to toggle between ANC and surround sense by tapping twice. That being said, I almost NEVER use them in surround sense mode because I just don't care for the sound. I love that it's there and it can most definitely come in handy in certain situations, but I just don't really use it.

    COMFORT! - This might be one of the biggest reasons I bought Vista vs any other brand. These are the only buds that not only fit snuggly in my ears using the interchangeable pieces but are comfortable for LONG WEAR! They are light weight, small and don't push, pull, tug or bother my sensitive inner ears at all! If comfort is your biggest driving factor, then you should buy these without question.

    Durability - I knew Jaybird made good products as I've been buying their buds for years, but they have truly outdone themselves with the Vista 2 in the "life proof" department. I wear these hiking, running, working out, in my sauna, etc. They have been rained on and dropped and still look, feel and work like new.

    Controls - I love the intuitive and customizable controls of these buds. They are very user friendly, as is the app.

    In summary, the Jaybird Vista 2 is at the very top of the industry standard when it comes to true wireless ANC earbud technology and the price is VERY fair for what you get. I seriously cannot recommend these enough!

    I sincerely hope this review has been helpful to someone else! And yes, I paid full price for them. Feel free to ask any questions!
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    Top reviews from other countries

    Ance
    5.0 out of 5 stars Awesome sound quality, only OK ANC
    Reviewed in Canada on October 3, 2022
    I got a pair of the new Jaybird Vista 2 earphones and so far they have performed exceptionally well. The sound quality is really good and the customizable EQ in the Jaybird app helped me find the perfect sound profile to my liking. The battery like is great, the fit is great, and the buds stay in while running. The only complaint is about ANC as enabling it changes the sound profile, which I cannot stand. At the same time I would not use the ANC anyhow, so this is not a factor. The passive sound isolation works great, though. I'd buy these again.
    2 people found this helpful
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    Mohandas
    5.0 out of 5 stars More than satisfied
    Reviewed in India on November 9, 2023
    This headphones comes recommended for running and I have been using it for a few weeks regularly and I am quite happy with the quality and safety features. The surround sense is particularly good to hear traffic noise etc. Very good product and value for money.
    Kim
    5.0 out of 5 stars Not as good as they used to be
    Reviewed in Australia on June 7, 2023
    This is the second pair that I have purchased and this pair will no longer charge after 10 months of ownership. Very disappointing
    Customer image
    Kim
    5.0 out of 5 stars Not as good as they used to be
    Reviewed in Australia on June 7, 2023
    This is the second pair that I have purchased and this pair will no longer charge after 10 months of ownership. Very disappointing
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    June
    5.0 out of 5 stars Great earbuds with varying music tweaks
    Reviewed in Singapore on March 14, 2023
    Great set of earbuds. Music quality is pretty nice and signatures can be tweaked with the app.
    Customer image
    June
    5.0 out of 5 stars Great earbuds with varying music tweaks
    Reviewed in Singapore on March 14, 2023
    Great set of earbuds. Music quality is pretty nice and signatures can be tweaked with the app.
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    arnaud marthouret
    1.0 out of 5 stars Decent product, appalling customer service
    Reviewed in Canada on July 11, 2022
    UPDATE 2023:

    The product crapped out again at the end of 2022 (bought it March 2022). This time customer service was speedier and more effective and I got my replacements within a couple of weeks.

    My conclusion is (after almost a year of ownership): it's really a sub-par build quality for the price, even at around $120 and certainly at almost $200. The sound quality isn't all that great and the connection to devices is painful and doesn't work half the time (especially when switching from one device to the next, which I constantly do). Ergonomically they're great and stay the ear quite well, but what's the point of good ergonomics if the rest of the features are garbage?

    TL; DR: Buy Bose.

    END OF 2023 UPDATE.

    I bought these on March 7th of 2022. After barely 3 months one bud stopped working properly. Called in for a warranty RMA on June 13th and sent all the requested information at the time. Jaybird reached out on June 17th to request additional information that they had already been provided (first red flag).

    On June 22nd, they sent a confirmation email saying tha the RMA was approved and the product would be shipped within 2-3 business days (second red flag).

    By July 5th, nothing had transpired (no product in sight and no update from the company (third red flag).

    On July 11th I called them telling them that I hadn't seen or heard anything and that I was losing patience. Got fed the same corporate drivel that every sub-par customer service department is trained to deliver: apologize and pretend to empathize without actually doing anything about the problem or even spontaneously offering to make it right. I asked for a manager, got fed the same BS.

    To be fair, they offered a 25% discount on future product purchases, but I'm never going to buy a product from them again (or from parent company Logitech). I'm not gonna risk getting burnt twice, so their peace offering is worthless to me.

    When I asked for them to overnight the replacement as a way to make it to me, all the manager could say was "I can't do that", which we all know means, I'm not willing to do it as it's against company policy, even if said policy goes directly against the interest of the customer.

    And then we wonder why Corporations aren't trusted by consumers....

    Save yourself some trouble and buy Bose instead. I've had many Bose products and when they crap out, the customer service is outstanding.

    Oh, and as for the product? It's OK, has some nice features, but is not nearly good enough to justify either the hefty price tag or the customer service hassle.

    AVOID AT ALL COST.
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