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  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
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4-Year Protection $129.99
2-Year Protection $79.99
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Asurion Complete Protect: One plan covers all eligible past and future purchases (Renews Monthly Until Cancelled) $16.99/month

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  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
$754.98
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$$754.98 () Includes selected options. Includes initial monthly payment and selected options. Details
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Eligible for Return, Refund or Replacement within 30 days of receipt
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
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Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
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We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
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4 Year Laptop Protection Plan

from Asurion, LLC
(2116)
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Learn more

2 Year Laptop Protection Plan

from Asurion, LLC
(587)
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Learn more

Asurion Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
(677)
  • Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
  • Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
  • Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
  • Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
  • No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Learn more
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Lenovo IdeaPad Slim 7 14-in Touch i5 8GB DDR4 512GB SSD Win10 Home

3.5 3.5 out of 5 stars 2 ratings
$754.98
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Purchase options and add-ons

Brand Lenovo
Model Name Lenovo Ideapad
Screen Size 14 Inches
Hard Disk Size 512 GB
CPU Model Core i5
Ram Memory Installed Size 8 GB
Operating System Windows 10 Home
Graphics Card Description Dedicated
Graphics Coprocessor NVIDIA GeForce MX350
CPU Speed 1 GHz

About this item

  • IdeaPad Slim 7 14 " Full HD Touchscreen Notebook Computer - AC Adapter - User Guide - Lenovo 1 Year Limited Warranty
  • 10th Generation Intel Core i5-1035G1 (1.0GHz) Processor
  • Windows 10 Home Operating System
  • NVIDIA GeForce MX350 Discrete Graphics
  • 8GB LPDDR4X RAM
› See more product details

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Product Description

IDEAPAD SLIM 7,I5,8GB,512GB Slate Grey

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Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here

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Lenovo IdeaPad Slim 7 14-in Touch i5 8GB DDR4 512GB SSD Win10 Home

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Customer reviews

3.5 out of 5 stars
3.5 out of 5
2 global ratings

Top reviews from the United States

Julie
5.0 out of 5 stars Not a touch screen device!
Reviewed in the United States on January 19, 2021
Verified Purchase
I love my IdeaPad Slim 7 so much that I kept it EVEN THOUGH it is NOT touch screen as advertised in the description. That is my only dislike, but as I was on the fence about touch screen anyway I chose to keep this device. If you have strong feelings about wanting a touch screen, do not purchase this model.
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Sara S.
1.0 out of 5 stars my worst experience with a company ever
Reviewed in the United States on November 24, 2020
I’d like to preface this by saying that I am not one to leave negative reviews. I run two businesses and have worked in marketing for years, so I recognize that things sometimes go wrong in a business and that’s just how it is. There are off days, bad employees, and faulty products if a business is doing a decent amount of sales.

But it’s how a company responds to those faults that shows integrity.

Lenovo failed to show integrity and trustworthiness again and again.

On October 7, my old computer failed. It was dramatic and fast. Like I said, I run two businesses - one is completely online. So I quickly researched and asked around and found Lenovo continually touted as one of the best brands and the Ideapad to be known as a solid computer. I ordered the computer directly from Lenovo on October 8 to be overnighted.

The first day I had the computer (Oct 9), I noticed that the touchpad wasn’t working correctly. And the screen started randomly blacking out. I gave the computer a few days to see if the issues were persistent - and they were.

I tried to call tech support on Oct 14 but couldn’t get through - even during their listed hours. I scheduled a call with them the next day, Oct 15. Someone called me around the time I scheduled to ask me what the problems were - then informed me that a technician would call me back in the next 24 hours. I was upset because I am a busy person and had scheduled this call… I wasn’t going to be sitting in front of my computer for the next 24 hours. But I rearranged my schedule… Only to not get a call. I had to call them on Oct 16. He reinstalled the drivers and told me to call back in a few days if the issue continued. I told him, while on the call, that the issue was still happening post reinstalling the drivers. He told me to just wait.

This should have been a sign of what the following month would hold.

On Oct 18, I called customer service to ask for a replacement. They told me to call sales the next day. I called sales and they immediately forwarded me to customer service.

Now, mind you, every time you have to talk to customer service, you have to sit on hold for at least an hour unless you call first thing when they open - which happens to be 6 am for me.

This customer service rep put in a request for a replacement and told me I should receive a call or email within 24-48 hours from my case manager to tell me they were shipping the replacement. I asked if I needed to send the old one back first. They said no. I asked if it would be overnighted because that’s what I paid for. They said yes.

Two days later, no word. I called back and was told those were business hours. So 3 to 5 days.

A week later, still nothing. I reached back out. No updates.

A few days later, I talked to someone and they said there were mistakes in the original order and had to resubmit. He gave me his email address and said he’d email me with updates.

Two weeks later and a number of calls requesting updates later, still nothing. I emailed the rep and he opened the email (I have email tracking) but he never replied.

I started reaching out to Lenovo on social media. Others started to tag them on my channels.

Originally, the social media team was just telling me that they were just sending notes to my case manager. The same thing customer service reps said.

But then, a Twitter rep told me I needed to send the computer back. This is a MONTH after I requested a replacement. And then someone from their TikTok team said the same thing. And that day, I mysteriously got an RMA that no one could confirm until the following week.

The RMA was apparently the sign that the replacement was being sent. Originally it was to be here on Oct 18, but it didn’t even ship until that date. Oh, and despite me checking THAT WEEK that it would be overnighted.. It arrived on Oct 21.

The RMA told me I had 10 days from the issue date of the RMA to return the computer. The return email I finally got said 5 days from receiving the computer. One rep said 30 days from the ship date of the replacement. Another said 10 days.

I just sent it back the day I got the replacement.

This whole time, my businesses were suffering. My productivity was down. I couldn’t take client calls because my computer was faulty. I told Lenovo this - they didn’t care.

I have the replacement now. It seems to be working fine. I like the computer when it works. But the company is the worst company I have ever worked with. I would not trust their refunds, replacement, warranties - ANYTHING.

If you are able to get a computer that works and never deal with them, then it’s fine. But don’t waste your money on a warranty because you will not want to send the computer to them. You’ll never get it back.

This company is literally the worst.
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