Brand Name | SAMSUNG |
---|---|
Item Weight | 98.8 pounds |
Product Dimensions | 12.5 x 65.7 x 40.2 inches |
Item model number | QN75QN90AAFXZA |
Batteries | 1 Lithium Polymer batteries required. (included) |
Color Name | TITAN Black |
Specification Met | Energy Star |
Special Features | Quantum Matrix Technology; Neo Quantum Processor 4K; Quantum HDR 32X, Object Tracking Sound+; Motion Xcelerator Turbo+ |
Speaker Type | Built-In |
Item Weight | 98.8 Pounds |
Standing screen display size | 75 Inches |
Aspect Ratio | 16:9 |
Voltage | 120 Volts |
Wattage | 290 watts |
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- 24/7 support when you need it.
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- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
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- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay $0 for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
- Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
- No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
$1,597.95$1,597.95
FREE delivery May 20 - 21
Ships from: Video & Audio Center - Same Day Shipping Sold by: Video & Audio Center - Same Day Shipping
$1,447.95$1,447.95
FREE delivery May 20 - 21
Ships from: Video & Audio Center - Same Day Shipping Sold by: Video & Audio Center - Same Day Shipping
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SAMSUNG 75-Inch Class Neo QLED QN90A Series - 4K UHD Quantum HDR 32x Smart TV with Alexa Built-in (QN75QN90AAFXZA, 2021 Model)
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Learn more about A-to-z Guarantee
- This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Our specialist Customer Support for large items dispatched from Amazon is on hand to help with your order. Contact us via phone or chat 7 days a week.
Delivery & Support
Select to learn moreVideo & Audio Center - Same Day Shipping
- This item will be shipped by the seller. To learn more about this seller’s shipping methods, visit the link below and look for the tab called “Shipping”. You will be able to track your Amazon order in your orders. If you need more help with tracking your package, please visit Track Your Package.
- Learn more about Video & Audio Center - Same Day Shipping’s shipping policy
- The A-to-z Guarantee protects you when you purchase items sold and fulfilled by a third party seller in our store. It covers both the timely delivery and the condition of your items. If you're not happy with either and can’t resolve the issue directly with the seller, you can report the problem to us for further assistance.
Learn more about A-to-z Guarantee
- This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Our specialist Customer Support for large items dispatched from Amazon is on hand to help with your order. Contact us via phone or chat 7 days a week.
Alexa Built-in
This smart TV has been certified by Amazon. Select Alexa Built-in smart TVs are Push-to-Talk and require pressing and holding the button on your remote to talk to Alexa, while other smart TVs have hands-free available with Alexa. Please see product details.
Purchase options and add-ons
Screen Size | 75 Inches |
Brand | SAMSUNG |
Display Technology | Neo QLED |
Resolution | 4K |
Refresh Rate | 120 Hz |
Special Feature | Quantum Matrix Technology; Neo Quantum Processor 4K; Quantum HDR 32X, Object Tracking Sound+; Motion Xcelerator Turbo+ See more |
Included Components | User Manual, E - Manual, Power Cable, SolarCell Remote™ TM-2180E |
Connectivity Technology | Bluetooth;WiFi |
Aspect Ratio | 16:9 |
Product Dimensions | 12.5"D x 65.7"W x 40.2"H |
About this item
- DETAILS IN THE DARK: See brilliantly intense, 4K UHD contrast delivered by Mini LEDs and Quantum Matrix Technology
- 4K UPSCALING: No matter what you watch, Neo Quantum Processor 4K transforms it to 4K through machine-based AI-based deep learning
- TRUE-TO-LIFE COLORS: Enjoy a mesmerizing, realistic picture with spectacular clarity with Quantum HDR 32X
- SOUND THAT MOVES YOU: Discover TV audio that follows the action on screen with Object Tracking Sound-Plus
- SMOOTH MOTION: Action movies, sports and games look fluid up to 4K at 120Hz with Motion Xcelerator Turbo-Plus
- ALEXA BUILT-IN: Just ask Alexa, Google Assistant or Bixby to open your apps, change channels, control smart home devices and more
- SMART TV POWERED BY TIZEN: Access your favorite apps, streaming services and smart home devices right from your TV
- SMART TV WITH MULTIPLE VOICE ASSISTANTS: This TV comes with your favorite voice assistants built-in and ready to help. Choose from Bixby, Amazon Alexa or Google Assistant
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Important information
On-mode power consumption
22.8 watts
Visible screen diagonal
75" / 191 cm
Energy consumption
200 kWh per year, based on the power consumption of the television operating 4 hours per day for 365 days. The actual energy consumption will depend on how the television is used.
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This Item SAMSUNG 75-Inch Class Neo QLED QN90A Series - 4K UHD Quantum HDR 32x Smart TV with Alexa Built-in (QN75QN90AAFXZA, 2021 Model) | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $1,597.95$1,597.95 | $1,997.95$1,997.95 | $997.99$997.99 | $2,097.99$2,097.99 | $1,347.95$1,347.95 | -14% $749.97$749.97 Typical: $874.95 |
Delivery | Get it May 20 - 21 | Get it May 20 - 21 | Get it May 21 - 23 | Get it Monday, May 20 | Get it May 21 - 23 | Get it as soon as Monday, May 20 |
Customer Ratings | ||||||
Picture quality | 4.5 | 4.5 | 4.5 | — | 4.5 | 4.4 |
Remote Control | 4.3 | 4.3 | 4.3 | — | 4.8 | 4.2 |
For gaming | 4.0 | 4.0 | 4.0 | — | 5.0 | 3.8 |
Value for money | 4.0 | 4.0 | 4.0 | — | 3.7 | 4.8 |
Smart Features | 3.9 | 3.9 | 3.9 | — | 4.6 | 4.3 |
Sold By | Video & Audio Center - Same Day Shipping | Video & Audio Center - Same Day Shipping | Video & Audio Center - Same Day Shipping | Walts TV | Video & Audio Center - Same Day Shipping | Beach Camera Same Day Shipping |
display type | QLED | QLED | QLED | QLED | QLED | QLED |
display size | 75 inches | 85 inches | 50 inches | 75 inches | 55 inches | 55 inches |
model year | 2021 | 2021 | 2021 | 2022 | 2020 | 2021 |
resolution | 4K | 4K | 4K | 8K | 4K | 4K |
operating system | Tizen | Tizen | Tizen | Tizen | Android | Tizen |
hardware interface | bluetooth, hdmi, usb | bluetooth, hdmi, usb | hdmi, usb, bluetooth, ethernet | — | hdmi | hdmi, usb, bluetooth, ethernet |
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Product information
Technical Details
Additional Information
ASIN | B08V39W74P |
---|---|
Customer Reviews |
4.4 out of 5 stars |
Best Sellers Rank | #94,950 in Electronics (See Top 100 in Electronics) #137 in QLED TVs |
Date First Available | February 15, 2021 |
Warranty & Support
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Videos
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Samsung QN90A vs QN85A QLED TV - Is there really a battle?
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Samsung QN90A Neo QLED TV Real-World Test
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Customer Reviews
|
4.4 out of 5 stars
1,883
|
3.8 out of 5 stars
162
|
4.3 out of 5 stars
219
|
4.5 out of 5 stars
933
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4.5 out of 5 stars
1,954
|
Price
| $1,097.95$1,097.95 | $3,477.00$3,477.00 | $2,997.95$2,997.95 | — | $1,597.95$1,597.95 |
Sizes
| 85", 75", 65", 55", 50", 43" | 85", 75", 65" | 85", 75", 65" | 85", 75", 65", 55" | 85", 75", 65", 55", 50" |
Clarity
| Neo Quantum Processor 4K | Neo Quantum Processor 8K | Neo Quantum Processor 8K | Neo Quantum Processor 4K | Quantum Processor 4K |
Contrast
| Quantum Matrix Technology | Quantum Matrix Technology Pro | Quantum Matrix Technology Pro | Quantum Matrix Technology | Direct Full Array Backlight |
Color
| Quantum Dot | Quantum Dot | Quantum Dot | Quantum Dot | Quantum Dot |
HDR (High Dynamic Range)
| Quantum HDR 32x / 24X | Quantum HDR 64x/48x | Quantum HDR 32x | Quantum HDR 24X | Quantum HDR 12x / 8x |
Sound
| Object Tracking Sound+ | Object Tracking Sound Pro | Object Tracking Sound+ | Object Tracking Sound | Object Tracking Sound |
Gaming
| 4K @ 120HZ | 4K @ 120HZ | 4K @ 120HZ | 4K @ 120HZ | 4K @ 120HZ |
Motion Technology
| Motion Xcelerator Turbo+ | Motion Xcelerator Turbo+ | Motion Xcelerator Turbo+ | Motion Xcelerator Turbo+ | Motion Xcelerator Turbo+ |
Voice Assistance
| Multiple Voice Assistants | Multiple Voice Assistants | Multiple Voice Assistants | Multiple Voice Assistants | Multiple Voice Assistants |
HDMI 2.1 Features (# of ports)
| 4 | 4 | 4 | 4 | 4 |
Smart TV
| Smart TV powered by Tizen | Smart TV powered by Tizen | Smart TV powered by Tizen | Smart TV powered by Tizen | Smart TV powered by Tizen |
Key Step up Features
| Ultra Viewing Angle | Infinity Screen | Attachable Slim One Connect | Anti-Reflection | Wide Viewing Angle |
Product Description
Enjoy lush visuals and crisp detail for an unmatched cinematic experience with our best 4K picture yet. The QN90A is the finest in the Samsung 4K TV lineup. Discover vibrant and vivid colors that leap off screen delivered by Quantum HDR 32X on this 75 inch TV. See the impeccable contrast and intense picture detail brought to you by game-changing Quantum Matrix Technology, powered by a precise array of Quantum Mini LEDs. No matter what you watch, notice the stunning details that 4K UHD delivers, with the next-gen Neo Quantum Processor 4K transforming all your content into 4K resolution by using advanced AI-based deep-learning to analyze the signal, source, and scene-by-scene content.* For action movies, sports and gaming, Motion Xcelerator Turbo+ minimizes blurring for a smooth picture up to 4K at 120Hz. And with Object Tracking Sound+, follow the action as it happens on screen for a highly immersive experience. The anti-glare TV screen helps ensure every seat has the best view. Whatever you enjoy, get convenient access to apps and streaming services like Netflix, Prime Video and Google TV, as well as connect to your smart home and SmartThings—all with one easy-to-use Samsung Smart TV remote. And because it's a Samsung TV with Alexa built in, that means it's got Bixby and Google Assistant built in, too. The QN75QN90AAFXZA Samsung 75 inch TV measures 12.5 x 65.7 x 40.2 inches. It includes a power cable, SolarCell remote controller and Samsung smart control. Add the Q Series sound bar for deep, immersive surround sound. *Upscales to 4K Resolution. Resulting picture may vary based on source content.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of setup of the television. For example, they mention the user interface is snappy and intuitive, and the stand is easy to attach. They also appreciate the quality, saying it's fantastic, outstanding, and a good quality TV. Customers also appreciate that the picture quality is stunning, with perfect colors. They appreciate the brightness, saying the LED pixels are self lit, and wonderful for nearly eliminating glare from windows and lights. That said, some complain about the screen and performance. Opinions are mixed on sound quality, and remote control.
AI-generated from the text of customer reviews
Customers like the picture quality of the television. They say it has stunning picture, the clarity and colors are awesome, and it looks great on 4K, HDR, and all old content. The display rendering quality is exceptional, and the people are real looking. The TV is bright, has rich colors, and contrast, and has good black levels.
"...Now to the TV:The picture is absolutely beautiful but not quite as good as an OLD TV (which costs quite a bit more) so that is okay by..." Read more
"...TVs in the living room and master bedroom so we're used to outstanding picture quality, perfect colors, zero blooming, no off-axis issues, etc.,..." Read more
"...My panel is pretty clean I ran all of the tests to find any noticeable DSE and did not have any and if it does it’s not noticeable during regular..." Read more
"...This TV is the best display I've seen. The HDR better than the 14" Liquid Retina XDR display in my 2021 Macbook Pro...." Read more
Customers like the quality of the television. They mention that it's fantastic, outstanding, and good quality. They also say the system as a whole is amazing and worth the money.
"...heavy as the TV and works great to know the TV will not fall over - nice quality...." Read more
"...posting here in case someone else runs into them, otherwise the TV is fantastic. I noticed a firmware update was ready once I got it working...." Read more
"...is minimalist, Bluetooth (so no need to point it at some receiver), top notch, trivial to use, and solar charging...." Read more
"...In my opinion, this is a very good quality television. Keeping in mind I purchased it less than a month ago and received it on September 11th 2021...." Read more
Customers like the brightness of the television. They say it's amazing for the brightness it produces, and contrast due to the LED pixels. They also say HDR looks bright enough when highlights are not, and that the LEDs are self-lit. They mention that the TV is wonderful for nearly eliminating glare from windows and lights, and works perfect as a TV.
"...Thus far I have zero complaints, it was a really good deal, works for my needs, and I would recommend this TV" Read more
"...The brightness is excellent. Gets very bright but has plenty of room to reduce if the brightness is too much...." Read more
"...The clarity and colors are awesome and this TV can be incredibly bright! The user interface is snappy and intuitive and I love the remote...." Read more
"...Just as bright and clear today as the day it was installed!" Read more
Customers are mixed about the sound quality of the TV. Some mention that the sound is excellent from the TV, while others say that it's not great. Some customers also mention that there's no digital sound output from the television, and that the TV speakers are ineffective.
"...Q70R 49 inch in the bright day lit exercise room because it has 60 watts of sound so I can now hear dialog over the treadmill!..." Read more
"...The built-in sound is quite decent. I haven't even bothered to hook it up to the old Hifi system yet.The OS/menu system is awful...." Read more
"...I think this same error recently caused the sound to completely cut out which didn't come back until I turned the TV off and on...." Read more
"...The audio on this TV is exceptional in my opinion for a flat panel television. It has several speakers ...whatever the size but they do a great job...." Read more
Customers find the setup of the television to be very easy. They mention that it's not too complicated, and that the stand is easy to attach. They also appreciate the user interface, saying that it is snappy and intuitive. They like that the picture size and position are easy to change in the menu.
"...Physical setup was a breeze and took maybe 15mins and the OTA channel scan worked as expected...." Read more
"...The user interface is snappy and intuitive and I love the remote. That little thing does it all in a simple and straightforward way...." Read more
"No dislikes whatsoever....only likes from easy set up to excellent picture even now after one year...." Read more
"...I had a minor and a major setup problem that I am sure will be/is fixed by a firmware...." Read more
Customers have mixed opinions about the remote control of the television. Some find it awesome, simple, and good, while others say it's not their favorite, requires some getting used to, and stops working periodically.
"...Remote control is simple and I really like as I pretty much hate remotes with so many buttons you have to look at the remote to find the correct..." Read more
"...I found that only the power on/off button worked, no other remote buttons worked...." Read more
"...The remote works great it is very responsive and quick. Just as quick as the LG oled smart remote...." Read more
"...I like the minimalistic remote, though it is not laid out like any I've used previously. I don't like the fixed app buttons...." Read more
Customers are dissatisfied with the performance of the television. They mention that it lags all the time, the UI only works sometimes, and the wifi disconnects constantly. The quality is very poor and it's useless for the PS5 and Xbox series X. The voice remote is temperamental and some apps like Paramount Plus just don't work.
"...stops working (from recharable battery issues), then your TV stops responding all together because IT TAKES 10 FREAKING MINUTES FOR THE TV YOU PAID..." Read more
"...I imagine there are some very proud engineers.But, it's not perfect. Dark scenes can be plain ugly when the blooming gets bad...." Read more
"...The TV is extremely fast to turn on and the SMART aspect has worked flawlessly for Amazon Prime, YouTube, etc... applications...." Read more
"...As with many modern TVs, the software that runs it is buggy and clunky...." Read more
Customers are dissatisfied with the screen of the television. They mention that the screen went black in the middle of a show, has dark banding across the bottom, and has a weird dark column near the middle. The picture was just too dark and they sent it back immediately.
"...UPDATE: I was watching Netflix and suddenly my screen goes black, Samsung TV channels are dead, and none of the apps are working...." Read more
"...And the black levels are just not comparable, especially with small specular highlights in the scene: it almost looks like you could reach out and..." Read more
"...A frequent problem I have is that the screen will be blank when I turn it on, even though there is sound, and I have to restart the thing to fix it...." Read more
"Originally I purchased a LG C1 and returned it due to the dim screen, awful ABL (auto brightness limiter) which randomly dims the screen even more..." Read more
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I received the television delivered right into my living room by Amazon. The box was in great condition so I wasn't terribly worried about shipping damage. The box was designed for ease of unpacking. Simply follow the directions. Basically, you just cut the banding, then lift the box off over the television. The assembly and setup instructions are right on top. There is a box base and foam support for the TV, so the TV should just stand on it's own. Mine did. Then you will lift the tv out of the box base and lay it on it's face so the stand can be mounted. I laid it on my bed. The stand comes in two pieces that will be put together using four provided screws, then the stand will be mounted to the television using four provided screws. I was a bit concerned with the center pedestal type stand, when shopping for this tv but don't worry, the main part of the stand is constructed of a quite substantial and weighty metal. There was a protective plastic film on my television's screen and bezel that will carefully need to be removed.
Then follow the onscreen step by step directions to set up the television, Wi-Fi and Apps that you may have (Amazon Prime Video, Netflix, Hulu, Disney, ect.). The remote control requires some getting used to. It is not a conventional remote at all. I was able to navigate the setup fairly easy with the remote but in actually controlling the tv in daily use, I had to later visit the E-manual for more specifics. It is a smallish remote that fits well in your hand as opposed to the big clunky ones we've all had for years, with a button for every function. This remote has some buttons that have multiple uses. The saving grace, if there is one, is the fact that many things can be achieved through accessing of the onscreen Home display using the remotes "home button". I deducted a star for the remote. On the positive side, it does not use batteries. It has a solar charging panel on the back and also can use a usb charger like a cell phone (charger not included). It does seem to last quite well without having to be recharged.
I have to say that the television had a beautiful picture right out of the box. It has one of the brightest screens I personally have ever seen. I actually had to go into the settings and turn the brightness down a bit for my taste. It also has bright, vivid but natural colors. Like most modern televisions there are several preset screen setups to choose from or you can adjust everything to your own taste. I will say that this tv has the brightest whites and blackest blacks I've ever seen on this type of screen. Where there are black bars on the sides or top and bottom of the screen for various aspect ratios, the black bars are pure jet black. I have not witnessed any haloing or backlight blooming so far. I had a Samsung curved panel UHD television previously and these things were clearly visible on it. The audio on this TV is exceptional in my opinion for a flat panel television. It has several speakers ...whatever the size but they do a great job. I have no where near maxed out the volume. I believe the specifications stated that this TV has 60 watts of power for the audio. I have no need of a sound bar with this one. I do use an audio/ video system but I only like to use it for theater sound when watching movies, concerts, ect. I don't like to have to use it for normal tv viewing and I don't have to with this set. This television is a bit more expensive than others out there but keep in mind that this television's screen has the latest technology built into it. I hope this helps and I do generally respond to Amazon questions if you have one that I can answer. Good Luck!
We have two Pioneer Kuro TVs in the living room and master bedroom so we're used to outstanding picture quality, perfect colors, zero blooming, no off-axis issues, etc., just no 4K. The Pioneers spoiled us so we're very picky about the other 4 TVs and always wind up with the top models available in the needed size.
I received the the Q90A 55 inch March 2 to replace a Samsung Q70R 49 inch in the bright day lit exercise room because it has 60 watts of sound so I can now hear dialog over the treadmill!
I tested picture quality watching Amazon's "The Expanse" via the AppleTV in 4K. This show has jet black space scenes with tiny bright white specks of items, the credits are tiny in bright white against jet black. Everything is razor sharp with zero blooming! Just like the plasma!
The show contains many fantastic scenes full of dark and bright colors on jet black that are rendered perfectly, while still keeping skin tones natural. However, I feel red is better on the plasmas (LCDs always had trouble with red) but keep in mind I did nothing to adjustments, just out of the box.
The main TVs will be replaced with OLED or Micro LED. The 55 is the smallest Q90A, otherwise I would buy a 50, 32, etc. for the other rooms that can't fit a 55. I would recommend the Q90A to any of my friends. The Q90A is a great TV with a stunning razor sharp picture that amazes me, and that's hard to do.
In response to the blooming comments: Someone posted pictures of what they called blooming, I saw it one time while paused and it is definitely not blooming. It was in the lower left corner and looked like small clouds (exactly like the posted picture) but there was nothing there since it was a black space scene. I got up close and examined it, I then turned the AppleTV off and the cloud disappeared, I turned it back on and the could was still gone. It only happened once since I got the TV and I use it everyday. I was a TV repairman and been in electronics and computers for 40+ years and here is my take: The LCD was out of sync with the backlighting. Remember, mini LED is new to Samsung consumer TV's and there are a lot more LEDs that need to be in sync with the LCD. I would not be surprised if a firmware fix is in the works.
I had a minor and a major setup problem that I am sure will be/is fixed by a firmware. I am posting here in case someone else runs into them, otherwise the TV is fantastic. I noticed a firmware update was ready once I got it working. Here goes:
Major Problem:
The remote froze right after you select your network and the password screen display. I entered one letter of the password and everything froze. I found that only the power on/off button worked, no other remote buttons worked. I tried a different Samsung remote and it did exactly the same thing, worked once and stopped. After hours of reading web, etc. I called Samsung (not expecting much) and was stunned I only had to wait about 2 minutes and the (very nice) person had me re-pair the remote using the bluetooth setup procedure for remotes. Apparently, at that setup point there is a firmware bug that unpairs the remote! Hope this helps if someone runs into it.
Minor Problem:
Our prior Samsung TVs automatically recognized the DirecTV receiver and AppleTV 4K. This one displayed video fine but identified them as HDMI1 and HDMI4. I found that if you later setup the remote control support for them even if you don't use it, they change to DirecTV and Apple.