Amazon.com: Customer reviews: WD 2TB White My Passport Portable External Hard Drive - USB 3.0

Top positive review

Nice product, I love it!

Reviewed in the United States on June 21, 2018

It's capacity is 2 TByte, large enough for my 2 windows desk tops. It runs backup automatically, very convenient. It is portable, so I can move back and forth between my desk tops for backup purpose. According to their tech support if my computer is infected by a virus, and if this device is attached to my computer, it will also be infected, so I used to detach it from my computer. After I completed a scan of my computer, and found no virus, I attached it to my computer and run backup. I used this device for around a month, and found it very reliable and convenient. In addition to that I'm very happy with their tech support service. BTW it may also be used as an external hard disk to extend computer disk space.

Top critical review

Critical reviews›

PDK

Drive is fine, of course, but new software stinks.

Reviewed in the United States on January 29, 2018

Well it's a working hard drive. Loved the previous Passport I owned, years ago because I plugged that in and was backed up within a few hours, never reading the manual or nothing. It was totally intuitive and easy. Now this 2TB model seems to have different software and it's not installing properly. I had to do a workaround to install the Backup utility, the main software in the system tray still thinks Backup is not installed, and when I get the utility open with a back door method, it doesn't recognize its own drive. Argh. Smartware was so good...not sure why they changed things.

One person found this helpful

556 total ratings, 309 with reviews

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From the United States

drong

Nice product, I love it!

Reviewed in the United States on June 21, 2018

Reviewed in the United States on September 10, 2018

Verified Purchase

fast and capable hard drive. works as advertised I just need to be less cavalier with leaving the cord plugged in while transporting it as I may have inadvertantly degraded the connection. I currently use it as a mobile drive of movies and will use it as a home media server when I return home.

One person found this helpful

Helpful

Nemo

Plug and play... very nice.

Reviewed in the United States on January 4, 2018

Verified Purchase

Upon plugging this in my XBox One recognized it immediately. The ease of use and no set up was awesome... plug and play. After a quick formatting that took about 40 seconds the drive was ready to store and manage my apps, games, and media. Great buy and a great device.

One person found this helpful

Helpful

Amazon Customer

Great value and features for the price.

Reviewed in the United States on March 7, 2017

Verified Purchase

Plugged this into my Xbox One S and was promptly asked if I wanted to use it for storage. Only had 1.78 TB of 2 TB total available before using it. Fast write speeds when installing/downloading games and add-ons. Poorly packaged, loosely placed in a padded envelope to slide around inside and was open 2 inches at the adhesive strip. Improper packaging for a hard drive. Works fine so far though. Still works for my computer running Windows 10 and the WD security & backup software after being reformatted for my Xbox One S. Great value and features for the price.

Helpful

Dan

Works with Dish Hopper with Sling

Reviewed in the United States on March 17, 2018

Verified Purchase

Got this to use as an external drive on my Dish Hopper With Sling. Even though this drive does not a separate power source (it uses the USB for power), it works just fine. I moved the majority of my DVR recordings from the Hopper internal drive to this drive with no problems.

2 people found this helpful

Helpful

Alan J T

Was as easy as 1 2 3 to set up just Plug & Play

Reviewed in the United States on June 15, 2017

Verified Purchase

Top notch got for my Xbox One S after an older External Powered hard drive failed, this drive is faster and quiet. Was as easy as 1 2 3 to set up just plug in and sellect what you want it for and the consol dose the rest. Also being able to choose a white one means it matches the Xbox One S Consol. It is now attached to the Xbox One S consol using some 3M double sided tape so is out of the way with no need to find a safe place to store it. This is the perfect external Hard Drive for you Xbox.

Helpful

artistgirl

Great hard drive

Reviewed in the United States on September 13, 2018

Verified Purchase

So far I absolutely love this hard drive! I have to say the only negative thing I can say about it is the need for the additional software which is a little tedious at first. once you have it set up it’s a breeze to use.

One person found this helpful

Helpful

Brian

thanks!!!

Reviewed in the United States on October 24, 2019

Verified Purchase

Bought for a friend, seems to be working great!!! Storing all the stuff he needs so far and all the stuff he had from way back when and still going with lots of space left. Thanks!!!

Helpful

Phantom Warrior

Lives up to Expectations.

Reviewed in the United States on February 13, 2017

Verified Purchase

Quiet drive that works as designed. Disappointed that in order to reformat it for Mac OS I had to erase the backup application that came installed, but it was more important for me to have the 2TB of external storage. Moving my photo and music libraries onto the Passport to free up space on my old computer's internal drive breathed new life into my 2007 era iMac. So far, it's doing the job brilliantly.

2 people found this helpful

Helpful

PDK

Drive is fine, of course, but new software stinks.

Reviewed in the United States on January 29, 2018

Verified Purchase

One person found this helpful

Helpful

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